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  1. US
  2. MI
  3. Detroit
The Collision Shop

The Collision Shop

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16160 Telegraph Rd, Detroit, MI 48219, USA Get Directions
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3.8
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ABOUT   Services Excellence Summary

The Collision Shop has been in operation since 1988. Our facility has developed to be the biggest Auto Body & Paint Repair Facility in Michigan, serving the Greater Detroit Area. Our sites are conveniently accessible throughout metro Detroit, so wherever you live or work, you are only a twenty-minute drive away. Our mission is to provide you with the highest level of service. We will pick you up at home, or drop you off at work. Our Detroit facility has the latest auto body equipment to repair today’s complex automobiles. Clients have come to trust and depend on The Collision Shop Detroit in Detroit, Michigan. Customers can save their insurance deductibles or get a free loaner car. We created this initiative to save our consumers time and money on auto repairs. Why would you take your car elsewhere when we give you our Lifetime Warranty? Our vehicle services include towing, framework, mechanical services, and more. Our highly-skilled professionals finish their work quickly. We offer free loaners, and we accept all types of insurance claims. The Collision Shop provides exceptional services to people in Detroit, Michigan.

 

SUMMARY   Reviews Summary

The shop enjoys numerous glowing reviews and a reputation for high-quality automotive body repair. Most reviewers praise Mike, the owner, and Alex, their son, for their excellent service, friendly approach, and specialist knowledge. Some comments highlight the flawless repair and restoration work done on various makes and models. The writers also a number of times point out how the cars looked brand-new following the shop operations. The indications suggest a success for car fix, paint work, collision, and restoration of car bodies. Multiple comments mentioned that they had switched from other bodywork providers to work exclusively with the shop, based on their great experience. One review indicates that the reviewer has trust in the shop, so they returned with other family members' cars for bodywork issues. This loyalty shows that the shop completed the repairs to the customers' satisfaction. They were also thrilled to involve their relatives in the shop's experience, based on their high-quality repair track record. A Price range is the only negative statement. A client complained that their estimate was high; however, the high pricing was justified by the superior service and excellent repair, as stated by some reviewers. Customers reported that the quotes were good despite their quantity, leaving them feeling content with the service rather than ripped off. In summary, the shop has many positive reviews that are evidence of their excellent customer service and high-quality repairs. One positive force here is the trust customers have in the shop that made them refer other family members and swear to return.

 

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Pros & Cons

PROS
recommend (4)
great work (3)
good service (2)
very friendly (2)
very professiona ... (2)
very polite (1)
very helpful (1)
great customer s ... (1)
recommended (1)
great place (1)
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Cons
not recommend (1)
upset (1)
rude (1)
unprofessional (1)
overcharged (1)
worst experience ... (1)
dishonest (1)
worst experience ... (1)

The Collision Shop Reviews: 71. Average Rating: 3.8

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