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Mr. Rooter Plumbing of Grand Rapids

Mr. Rooter Plumbing of Grand Rapids

105 reviews
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+16162631289
Open  00:00-23:59 now
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Monday 00:00–23:59
Tuesday 00:00–23:59
Wednesday 00:00–23:59
Thursday 00:00–23:59
Friday 00:00–23:59
Saturday 00:00–23:59
Sunday 00:00–23:59
802 Alpine Ave NW, Grand Rapids, MI 49504, USA Get Directions
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ABOUT   Services Excellence Summary

Mr. Rooter Plumbing of Grand Rapids brings over half a century of experience specializing in residential and business plumbing services. Our licensed and insured professionals are prepared to address any project. Our residential and commercial plumbing services include drain cleaning, emergency plumbing, water pipe repair, and more. We can help with a blocked toilet or fruit flies and a clogged drain. Our flat rate pricing includes no additional fees, and we promise Neighborly Done Right(tm).

 

SUMMARY   Reviews Summary

Reviews of Mr. Rooter's customer service revealed consistent reliability, and professionalism across service calls. "On time" and "excellent" are popular phrases among the reviewers. The techs are skilled at relaying updates, notes, and extra services to customers. Jay, Dakota, Neil, and Adam receive praise for their detailed problem-solving and flow charting. Quality service, with communication and review. Customers are always satisfied and will use the service in the future. They praised the cost-effective pricing of Mr. Rooter compared to other service providers. Customers underline their pleasant, passionate, and reactive customer service. There were three examples of thank you notes and commitments, including "examples." Very welcoming to call on. The summary is that Mr. Rooter has a 100% approval rate and would be impressive with customer service.

 

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Pros & Cons

PROS
recommend (10)
on time (6)
very professiona ... (6)
great job (4)
affordable (3)
highly recommend ... (3)
super nice (3)
recommend (2)
using them again ... (2)
friendly service ... (2)
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Cons
would not recomm ... (2)
non-responsive (2)
not recommend (2)
no response (2)
disappointed (1)
unprofessional (1)
never showed up (1)
will not return (1)
would not recomm ... (1)
not recommend (1)
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Mr. Rooter Plumbing of Grand Rapids Reviews: 105. Average Rating: 4.6

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