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  1. US
  2. MO
  3. Kansas City
Gerber Collision & Glass

Gerber Collision & Glass

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Open 8:00 AM-5:00 PM now
2250 NW Vivion Rd, Kansas City, MO 64150, USA Get Directions
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ABOUT   Services Excellence Summary

Generations have relied on Gerber Collision & Glass since Phil Gerber was started in 1937. For 80 years, we have provided high-quality auto glass and collision repair. We began as a tiny auto trim and glass store in Chicago. Our work has made us one of North America's largest companies in glass and collision repair. Your car is more than just a car. It is like a lifeline to everything from work to play. When something happens to your vehicle, it is essential to be sure that it is being handled by the most qualified people. We do everything in our power to win your trust from the time you call us to the time the job is completed. We strive to make the whole process stress-free. We also provide a lifetime national warranty for all work done. Gerber has received I-CAR Gold Class Professionals (r) certification, which is the highest level of training recognized in the collision industry. Our resistance welders make factory-quality welds. We use computerized vehicle measuring systems to fix vehicles rapidly and safely. You will know what is happening at each step of your car's repair. Once we know the extent of the damage, we will provide a predicted completion date. We will try to meet or exceed this date. We will let you know if there is an unforeseen delay. You decide whether you want to be informed by email, phone, or text. Gerber is also a one-stop shop. Submitting an insurance claim is easy because we work with nearly all U.S. insurers. A Gerber store near you has convenient hours for you to drop off your vehicle. Our hours are flexible to accommodate your schedule. Your family's safety, job commitments, and independence depend on the repairs to your vehicle. We are honoured that our customers trust us with such an important task. We're pleased that their trust has helped us become North America's largest glass and collision repair company. Our target is to win your confidence.

 

SUMMARY   Reviews Summary

The Gerber Collision repair reviews all speak of exceptional customer service and efficient car repair. The overarching consensus is that the staff is accommodating and caring when returning the car after service. Customers feel informed and updated throughout the repair process. Most comments praise the speed with which the repair is conducted and the impeccable service and communication associated with it. The shop ensures customers do not experience too much inconvenience related to the process by providing regular updates and returning the car better than it was when brought. Most people talk about how they made better experiences compared to other places, made the volume for their success higher. stress and will go back and will give a 5-Star review. The reputation that Gerber has maintained over the years gives it a competitive advantage when attracting customers in need. Customers consequently leave with a positive experience and a more reliable vehicle. in.

 

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Reputation Change over time

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Pros & Cons

PROS
very friendly (3)
excellent servic ... (2)
friendly staff (2)
great work (2)
great service (2)
painless (1)
friendly and hel ... (1)
very detailed (1)
very responsive (1)
kept me informed ... (1)
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Cons
rude (3)
very expensive (1)
expensive (1)
unprofessional (1)
slow (1)
untrustworthy (1)
Gerber Collision & Glass Reviews: 67. Average Rating: 4.0
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