Professional serviceKnowledgeable staffResponsive techniciansQuick responseFriendly techniciansTimely serviceLong-term customerExcellent customer serviceEfficient installationAttentive support
About this business
Jade Alarm Company is a Kansas City-based business that has been in existence since 1969. They offer incomparable service. Jade Alarm's alarm systems are observed and maintained 24 hours a day. When you reach out, we're available; Jade Alarm personnel are on call 24/7. Jade Alarm recently moved into a larger, state-of-the-art monitoring facility, which is now the area's only UL-Certified Monitoring Center. Jade Alarm staff is educated and rehearsed repeatedly. We are also active members of numerous nationwide and local security organizations. Jade Alarm has its UL-Certified Monitoring Center located in Kansas City. Our control systems are made in America, right here in Midwest. Jade's systems have been upgraded to the latest technology as security has advanced.
Reviews Summary
Clients show a significant amount of satisfaction with Jade Alarm Company. They indicate great teamwork, professionalism, and knowledge among technicians, with individual recommendations to specific staff members such as Jos, Yosmel, Kirk, and Ron. Responding to requests immediately and encourage a sense of safety and competence by the company in all instances; even in unusual cases like New Year's Day. Close relations foster a close relationship between the customers and Joe and the Jade team. Another mention is that they have been loyal customers for a long time and have always been satisfied, which is a good recommendation for their expertise and commitment to their customers. One says that it is the best security service in their region; embodying their efficient maintenance and repair service. Clients also loved the company's installation process. It is clean, orderly, and responsible for all that Jade Alarm can provide for their home monitoring and security. Clients have also informed you of the customer support service offered that has enabled them to get immediate solutions to the worst situations. In general, the reviews recommend Jade Alarm as the best for installing home security systems as it is better than the local competition.
Frequently asked questions
7 questions
What do Jade Alarm Company clients say about the work?
Clients frequently praise the professionalism and responsiveness of the team, highlighting specific technicians like Yosmel and Jos for their expertise and friendly service. Many reviews mention timely responses and thorough installations, emphasizing customer satisfaction.
Does Jade Alarm offer emergency repairs in Kansas City, and what do reviewers say about their response time?
Yes, they provide emergency service calls and are noted for their quick response times. Reviewers mention prompt assistance, even during off-hours, showcasing their commitment to customer service.
What services does Jade Alarm Company provide?
They offer a range of services including Alarm System Installation (Wired, Wireless, System Walkthrough), Alarm Monitoring (including Fire Alarm Monitoring and Emergency Response), Technical Support (Emergency Service Calls, System Troubleshooting, Equipment Maintenance), Custom Security Solutions (Access Control Systems, Video Surveillance, Business Security Consultation), and Customer Support (Follow-Up Service, Trouble Report Assistance, General Inquiries).
What are the operating hours for Jade Alarm Company?
Jade Alarm Company operates 24/7 with the following hours: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I get a custom security solution from Jade Alarm, and how do they ensure quality?
Yes, they provide custom security solutions including access control and video surveillance. Their commitment to quality is reinforced by their UL-Certified Monitoring Center and their long-standing presence in the industry since 1969.
Who monitors the security systems at Jade Alarm Company?
Jade Alarm has its own UL-Certified Monitoring Center located in Kansas City, ensuring that all security systems are monitored and maintained around the clock by trained personnel.