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  1. US
  2. MO
  3. Kansas City
PayIt
PayIt
PayIt
PayIt

PayIt

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Open  9:00 AM - 5:00 PM now
1100 Main St Suite 700, Kansas City, MO 64105, USA Get Directions
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ABOUT   Services Excellence Summary

PayItGov’s digital wallet helps citizens manage their government service accounts and make payments. Our award-winning features include utility payment chatbots and online payment methods. We also offer alerts and reporting. Public offices can launch their digital government platform for free within 90 days. It improves state and local office operations and is committed to data privacy. PayIt is built on AWS GovCloud, the best security software for government applications. This allows us to securely process millions of transactions daily. To learn more about our services, please visit our website.

 

SUMMARY   Reviews Summary

PayIt has received an overwhelming amount of positive feedback about its features and customer support on both the app and website. Customers are particularly impressed by the company's efficiency, noting that they can complete various services without leaving home. The majority of users are ecstatic after being facilitated by the company's customer service team. Meghan from Missouri, in particular, received numerous praises and was lauded for her professionalism and expertise. She has a solid understanding of the system and quickly addresses all issues, keeping users informed of any new development. Users have also highlighted the app's ease-of-use, which allowed them to complete most of the tasks without human intervention. A user loves the platform's unmatched convenience, especially because most of their bills are linked, and all events happen in the same place. PayIt should be highly recommended based on these reports. The mobile app is also listed as a top contender, as it serves as a one-stop shop for multiple utility systems. Users who listed their utility companies believe the app is excellent. In terms of the company's culture, a PayIt visitor praised the friendly staff and said that expectations were met. The jokes were fun, and impactful changes are evident at the headquarters, although they offer a country-living feel. People feel that the app is beneficial, despite its shortcomings. PayIt also simplifies the process of communicating through the app, leading to inquiries being resolved, and this is incredibly helpful. This would make people oppose automated responses, and they praise the customer service for having real humans. One such inquiry was received when she was asked about the utility option because she had sent the information to the payment service provider. The support staff contacted her, showing good customer service. I love the Payit system; it is fast, simple, and convenient. Potential misconceptions were also addressed here, indicating that other platform users have had different experiences. Their consensus is that PayIt is unmatched in functionality and simplicity. This system is awesome, and people feel that more service providers should use it. The benefits were numerous, and the inclusion of tax information was deeply appreciated.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
great company (1)
very friendly (1)
recommend (1)
great job (1)
highly recommend ... (1)
very professiona ... (1)
Cons
useless (2)
awful (1)
absolutely nothi ... (1)
unable to reach (1)
waste of time (1)
do not use (1)
worst experience ... (1)

PayIt Reviews: 40. Average Rating: 3.1

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John Doe left a 5 star review
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