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Review Keywords Analysis

  1. US
  2. MO
  3. St. Louis
Astrawatt Solar
Astrawatt Solar
Astrawatt Solar
Astrawatt Solar

Astrawatt Solar

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222 S Meramec Ave Suite 202-1100, St. Louis, MO 63105, USA Get Directions

5.0

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ABOUT   Services Excellence Summary

We focus on sales improvement by educating homeowners. We supply possible clients with the facts to make the best decision. This method has made us one of the nation's leading and quickest-growing residential solar installation and sales businesses. Every step of the way is vital to us. Our sales process is based on honesty and ethics. Our customer relationships drive new business. Emphasizing quality workmanship and outstanding service results in higher five-star ratings, referrals, and new business.

 

SUMMARY   Reviews Summary

Overall, the reviews on the solar company are very favourable, with many people praising the professionalism and helpfulness of the team. Clients express satisfaction at the level of customer service they get from the company. As a consequence, one client singled out Bryan for being a great consultant for her confidence in the company that it will provide the best service and she will not hesitate to return for future engagements and refer friends. The customer reviews also reveals a good example of honesty and care when the company did not make any sales to one of the clients, but rather advised when to invest in the future. \n The reviews also highlighted the efficiency and diligence of the installation team in setting up their panels as clients commended the perfect job that the installation company did, and that comes after a disaster during installation that brought on the ceiling. At a collective installation, the process was executed professionally and urgently. That the crew was very transparent and helpful in explaining the process as they taught the customer about the whole process and answered any question the customers had. \n Moreover, the customers also express their excitement in working with the company to reduce their carbon footprint and save on electricity each month as one customer says that he is excited to make a difference in the environment. The feedback from the team likewise indicates the clear and easy communication that the company process aids planning and setting up of their systems. The vast majority of the customers, this is spring for them, which means that the amount of sunlight should be at the peak hence they can hardly wait to experience the complete process, some of the clients wrote that a couple of months after installation, and they were waiting for summer to know how efficient it would be on an everyday basis at peak. \n Also, all the permission issues and the environmental agreements are the company's problems, not the customer as clarified by Bryan as they say, the technical team that will do all the other parties' talking and customers will just watch when the company has total hand on every aspect of the process before involving the customer. His review summarizes how significant monitoring is in the whole process. The checkers flags of the company were also involved in giving him the best customer service from the review. The company has gone further to reduce the customers need of writing reviews by giving professionalism and every details orientation a customer would need resulting in the same customer going to social media and say their experience, the ameren metering process, and when he was excited to be approved for a a lot of meter. And for this, good work on the company as he could not refrain from sharing this with other customers on social media, yes the company has marketing through customer satisfaction reviews on how good and quality the system is analysing the system and improvement unlike other companies that only do the analysis and don't improve the products, it only provides with what is great. This is the example of success and the reward is huge revenue from the referrals, and that is the only way to go for a business. \nMany of the customers are also excited about the innovative and sleek look, indicating the high quality and environmentally sensitive nature of the product as many complaint about how heavy and bulky the solar panels have been many companies and yet they did not have a useful solution on the extra weight and the bulky nature of the solar panel, most customers argued that this posed a threat as the could tear with wind and hence falling. Another shining star for the company, and also it was employed in traditional bucolic rimes which mean that it is not easy to see the difference between only barns and the solar as it is seen as an additional piece of art and hence it was a plus for the product as the company itself was concerned. This marks a company more concerned about the customer's perception by producing quality and result oriented product as this is the way they go.

 

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Pros & Cons

PROS
on time (2)
great job (1)
easy to work wit ... (1)
definitely retur ... (1)
great experience ... (1)
extremely profes ... (1)
did a good job (1)
extremely satisf ... (1)
awesome experien ... (1)
positive experie ... (1)
Astrawatt Solar Reviews: 21. Average Rating: 5.0
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