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  1. US
  2. MO
  3. St. Louis
AutoZone Auto Parts

AutoZone Auto Parts

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3619 S Kingshighway Blvd, St. Louis, MO 63109, USA Get Directions
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3.9
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ABOUT   Services Excellence Summary

AutoZone Saint Louis, MO (Store #1523) is located at 3619 S Kingshighway Boulevard. Shop online or in store for quality auto parts, including DIY restoration tips and particular vehicle advice.

 

SUMMARY   Reviews Summary

Customers are generally happy with their experience at the store based on the reviews. Employees are knowledgeable and friendly, helping many customers when they need. Availability of parking and the store being well-stocked are benefits to customers. Instore services are well-delivered and are met with positive feedback. One customer recounts their experience and is greatly satisfied with an employee. A better review is that their products are priced reasonably. Most of customer reviews praise the excellent service they get either from the employees or the store. Although one customer is slightly unhappy that they left the store without their change, all other customers found the prices reasonable. It also stood out to customers that most of the parts in the store were in plenty. The employee service has been a significant source of happiness to customers, going by the kind of service they receive. Staff service has played a role in making the customers return. Customers who got personalized service were even happier. The auto shop gets more than 60% customer recommendations to other customers and has a positive Net Promoter Score. Not many customers would be happier elsewhere.

 

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Reputation Change over time
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Pros & Cons

PROS
helped me (5)
great job (3)
great place (2)
very helpful (2)
definitely be ba ... (1)
pleased with my ... (1)
awesome place (1)
excellent servic ... (1)
extremely knowle ... (1)
good customer se ... (1)
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Cons
horrible (2)
horrible custome ... (1)
irresponsible (1)
slow (1)
too expensive (1)
expensive (1)
terrible service ... (1)
too busy (1)
rude (1)

AutoZone Auto Parts Reviews: 101. Average Rating: 3.9

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