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  1. US
  2. MO
  3. St. Louis
DICK'S Sporting Goods

DICK'S Sporting Goods

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Open  9:00 AM-9:00 PM now
590 S County Center Way, St. Louis, MO 63129, USA Get Directions
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ABOUT   Services Excellence Summary

DICK'S Sporting Goods carries all the sporting, outdoor, and fitness gear you may ever need. Our sales teams can help you choose the right baseball glove, set up and adjust your bike, fit new golf clubs, and install fishing gear. This store in DALLAS offers sports equipment, clothing, and accessories. Bicycles, camping gear, and kayaks are just a few of the products to choose from. DICK'S Sporting Goods DALLAS offers the best prices online and free pickup at DALLAS. DICK'S Sporting Goods was founded in 1948 as a bait and tackle shop. Dick Stack got the idea of this store when he worked at an 18-year-old Binghamton Army Surplus Store. The owner asked Dick to write a shopping list to begin selling fishing gear. When Dick presented his shopping list, the owner called him a stupid boy who did not know what he was doing. Dick got angry and quit his work. Dick then recalled his grandmother's house, where he used to go there as a child. He told his grandmother everything that happened to him. Dick's grandma asked what it would take for him to set up a store. Dick estimated that it would take $300. Dick was given the money from his grandmother's cookies jar. His grandmother was saving money on the cookies jar. In return, the grandma told Dick to "do it yourself.” Dick used the money to open a bait tackle store. In the 1970s, he began expanding his product range, which included the items available at DICK'S Sporting Goods.

 

SUMMARY   Reviews Summary

Customers had a great experience at the South County location and were very satisfied with the store and its employees. Customer service was excellent, and there were a lot of salespeople willing to assist with purchases. Buyers' reviews praised staff for their knowledge about products and their willingness to share it to help customers make the best choice. Therefore, shoppers like the wide selection of merchandise ranging from bikes to kayaks and are pleased with the company's customer service approach. Some customers noted that employees showed them outstanding care, such as the parent whose child was escorted by an employee safely back to the store. However, other customers were very pleased with the purchases and good assistance that they received overall, giving the location and its workers high marks.

 

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Pros & Cons

PROS
very helpful (3)
very clean (2)
helped me (2)
very knowledgeab ... (1)
so knowledgeable ... (1)
nice customer se ... (1)
service was good ... (1)
very friendly (1)
good experience (1)
good quality (1)
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Cons
will not return (2)
absolutely nothi ... (1)
disappointed (1)
a little pricey (1)
pricey (1)
worst experience ... (1)
rude (1)
unorganized (1)
horrible custome ... (1)
horrible (1)

DICK'S Sporting Goods Reviews: 101. Average Rating: 4.1

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