Fair pricingFriendly serviceHelpful staffGood condition partsQuick responseDecent pricesGreat communicationEfficient serviceVariety of partsCustomer service
About this business
Liberty Auto Parts & Salvage has been operated by three generations of the same family since its establishment in 1932. Integrity, quality, and customer value have helped the company adjust to the changing automotive salvage climate. With its long history and tradition, the company is dedicated to supplying top-quality parts to clients across the country and serves as an industry pioneer.
Our parts' standard warranty is 30 days. Future warranties are available. Engines and industrial transmission come with a 90-day guarantee. We are capable of transporting our quality checked pre-owned parts nationwide using FedEx, UPS, and regional freight carriers & LTL. Local delivery is also available for all St. Louis metropolitan auto body shops.
Reviews Summary
The general consensus on Liberty Auto Parts and Salvage is upbeat. Customers encounter welcoming, helpful staff who commonly go the extra mile. Patrons use phrases like "feels like family," which underline the family-friendly nature of the store. Their inventory is a treasure trove of unique parts which are precious for their older vehicles. It's where they find stuff that's no longer being manufactured, with prices that embody value for the money. Patrons praise the store. One shopper decided he would only buy spare parts from them in the future. It boot out the competition with its superior customer service and availability. Another beamed that it was better than the rest. They're really selling more than auto parts. They're peddling good vibes, peace of mind, and having someone to watch your back on the road. Customers describe it not only as a store but as a brand and a movement. The shop projects a "by the community, for the community" feel that is simply not present in other similar stores. Shoppers find the staff professional and experienced, often the only place to find a rare gem of a part. In a niche affected by disorganization and sleazy characters, the store is known for its integrity and ability to rapidly locate parts to eliminate any waiting. The convenience, the nurturing atmosphere, and a sense of purpose give Liberty Auto parts a good run for their money. Most clients say they would never think of going anywhere else. This high demand can interrupt the flow at times, as seen when a parts picker could not answer phone calls. But most people expect it and are willing to wait. Overall, Liberty has redefined customer service and service delivery in this sector.
Frequently asked questions
7 questions
What do Liberty Auto Parts & Salvage clients say about the work?
Customers frequently praise the team for their friendly service, quick response times, and the quality of parts available. Many appreciate the helpfulness of the staff and their ability to find hard-to-locate parts, contributing to a positive shopping experience.
Does Liberty Auto Parts & Salvage offer warranties on their parts?
Yes, Liberty Auto Parts provides a standard 30-day warranty on their auto parts, with extended warranties available. Engines and transmissions come with a 90-day warranty, ensuring customer satisfaction and trust in their products.
What services does Liberty Auto Parts & Salvage provide?
They offer Auto Parts Sales (Used Car Parts, Window Replacements, Mirror Replacement), Part Installation (Window Installation, Mirror Installation, Blinker Lens Assembly Installation), and Customer Service (Part Reservation, Quick Response Inquiries, Return Assistance).
What are the operating hours for Liberty Auto Parts & Salvage?
Their hours are as follows: Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 5:00 PM, Wednesday: 8:00 AM - 5:00 PM, Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get my window replaced at Liberty Auto Parts & Salvage?
Yes, they provide window replacements as part of their auto parts sales. Customers have noted their ability to find specific windows that are hard to locate elsewhere, making them a reliable choice for this service.
How does Liberty Auto Parts & Salvage handle part reservations?
They offer a free part reservation service, allowing customers to secure the parts they need without immediate purchase. This service has been positively mentioned in reviews for its convenience and reliability.