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  1. US
  2. MO
  3. St. Louis
Liberty Auto Parts & Salvage

Liberty Auto Parts & Salvage

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3628 Cass Ave, St. Louis, MO 63113, USA Get Directions
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ABOUT   Services Excellence Summary

Liberty Auto Parts & Salvage has been operated by three generations of the same family since its establishment in 1932. Integrity, quality, and customer value have helped the company adjust to the changing automotive salvage climate. With its long history and tradition, the company is dedicated to supplying top-quality parts to clients across the country and serves as an industry pioneer. Our parts' standard warranty is 30 days. Future warranties are available. Engines and industrial transmission come with a 90-day guarantee. We are capable of transporting our quality checked pre-owned parts nationwide using FedEx, UPS, and regional freight carriers & LTL. Local delivery is also available for all St. Louis metropolitan auto body shops.

 

SUMMARY   Reviews Summary

The general consensus on Liberty Auto Parts and Salvage is upbeat. Customers encounter welcoming, helpful staff who commonly go the extra mile. Patrons use phrases like "feels like family," which underline the family-friendly nature of the store. Their inventory is a treasure trove of unique parts which are precious for their older vehicles. It's where they find stuff that's no longer being manufactured, with prices that embody value for the money. Patrons praise the store. One shopper decided he would only buy spare parts from them in the future. It boot out the competition with its superior customer service and availability. Another beamed that it was better than the rest. They're really selling more than auto parts. They're peddling good vibes, peace of mind, and having someone to watch your back on the road. Customers describe it not only as a store but as a brand and a movement. The shop projects a "by the community, for the community" feel that is simply not present in other similar stores. Shoppers find the staff professional and experienced, often the only place to find a rare gem of a part. In a niche affected by disorganization and sleazy characters, the store is known for its integrity and ability to rapidly locate parts to eliminate any waiting. The convenience, the nurturing atmosphere, and a sense of purpose give Liberty Auto parts a good run for their money. Most clients say they would never think of going anywhere else. This high demand can interrupt the flow at times, as seen when a parts picker could not answer phone calls. But most people expect it and are willing to wait. Overall, Liberty has redefined customer service and service delivery in this sector.

 

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Pros & Cons

PROS
prices are great ... (2)
very helpful (2)
great service (2)
good people (2)
great place (2)
friendly service ... (1)
very friendly (1)
fair price (1)
prices are very ... (1)
great customer s ... (1)
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Cons
over priced (1)
rude (1)
rude (1)
would not recomm ... (1)
not recommend (1)
unprofessional (1)
waste of time (1)
Liberty Auto Parts & Salvage Reviews: 101. Average Rating: 4.2
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