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  1. US
  2. MO
  3. St. Louis
Master's Glass LLC

Master's Glass LLC

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Open  7:00 AM-6:00 PM now
3407 S Jefferson Ave, St. Louis, MO 63118, USA Get Directions
4.4
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ABOUT   Services Excellence Summary

The company is still in St. Louis and Jefferson County. My youngest son and my two sons-in-law are involved with the company's installation. Scott T. Andrews, my youngest son, is currently in hiatus. He attends Missouri State University at Columbia. While being homeschooled, he began training to be a glass technician at age thirteen. He is the only tech in my knowledge with six years of experience who's a St. Louis native and understands auto glass quality. Michael Boldt, Robert Ploesser, and I personally trained my two sons-in laws, both local men. The theory I was taught is what I believe. Training a new tech is easier and more efficient than trying to retrain an old one who was not properly trained. Many glass shops put more emphasis on the quantity than the quality, especially in St. Louis Auto's Glass Market. NOT US. Mike and Rob have excellent technical skills and they treat the customer's vehicle better than any of their own. The vehicle is better and the work area cleaner when they leave. If they do not, call me. This is a rare occurrence, so I can say it with confidence. Master's Glass LLC has grown because of repeat customers (Andrews).

 

SUMMARY   Reviews Summary

Reviews highlight many consistent characteristics of Master Glass, praising its promtiness and service. Universal respect and appreciation for the company are apparent. The technician Michael is often brought up with such words. He is described as professional and meticulous in his work when dealing with shattered glass. Many customers claim the company has fair pricing and unbeatable prices, which makes it the best choice for auto glass repairs. The numerous positive comparisons to competitors prove this. Communication is another area in which this company shines. Many reviewers mentioned its excellent communication and understanding of their anxieties and questions. The estimation process also receives a positive assessment. Customers admire the openness and honesty of the estimate, stating that it was comprehensive and precise. They are shocked by the amount of the final bill and the work that was completed. This is an indicator of the company's honesty and preference for the comforts of others. Master Glass guarantees the safety of its customers' cars and the service for life. This is a good job to help those who wish to attain name. The efficiency and charm of the Master Glass services did work off. They praised the company for being responsible, good, and trustworthy. The company has many repeat customers who have been around for a long time and do not want to leave.,(stock, Yelper, Miriah, and Tree55).

 

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Pros & Cons

PROS
recommend (10)
highly recommend ... (6)
great job (5)
very professiona ... (5)
on time (4)
affordable (3)
great service (2)
good service (2)
great company (2)
amazing service (2)
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Cons
unprofessional (3)
disappointing (1)
unhappy (1)
go elsewhere (1)
rude (1)

Master's Glass LLC Reviews: 40. Average Rating: 4.4

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