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  1. US
  2. MO
  3. St. Louis
Pride Cleaning And Restoration, Inc

Pride Cleaning And Restoration, Inc

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Open 00:00-23:59 now
2437 Lemp Ave, St. Louis, MO 63104, USA Get Directions

4.2

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ABOUT   Services Excellence Summary

For over 30 years, Pride Cleaning & Restoration has been offering residential and commercial water damages restoration services across the St Louis region. Let our expertise guide you through the assessment and repair process. Our team will collaborate with your insurer to make sure you have a hassle-free recovery. Do not hesitate to contact us if water damages have affected your commercial or residential property. Water damage restoration by PRIDE will restore your damaged items to their original condition. Our technicians can choose a drying method that is specialized for your situation. Call Pride Cleaning And Restoration, Inc for long-lasting relief from water damage in your St. Louis property. Water damage can be overwhelming, especially if you have no idea where to start. Our team will handle everything for you. Our experts can quickly complete water damage restoration, mold remediation, or fire damage restoration. We can help you file a claim with your insurance company.

 

SUMMARY   Reviews Summary

Pride Cleaning and Restoration and its team, particularly Jim, are excellent, according to customer reviews. They provide top-quality service that is both considerate and attentive, making them quick, knowledgeable, and cost-effective enough for periods of stress such as the flooding of the basement. Many affected clients are pleased that insurance companies refuse to cover all the repairs or add-on materials necessary. They are comfortable complaining to him because he keeps them fully informed about everything going on. Customers usually indicate how useful Jim is when they talk about how he took the time to answer questions, supervise the crew at every stage, and go over the bills. The problem of establishing a command chain can be resolved by companies with well-built organizations that require decision-making struggles. The contractor has to deal with the continuous export processing characteristic of the crisis period. That means all the information that will result in a decision has to be collected and available right away. These companies have good relations with other support industries, and so they provide the maintenance quickly enough. Customers have commented that Pride's well-coordinated and comprehensive way of coping with water damage helps them manage the chaos and create a clear path to recovery. Some have also complained that Pride maintains the right image and listens to instructions when working. Better customer service results from the contractor's better communication and listening. Companies that combine credibility, responsibility, transparency, and provide ways of contacting them make the crisis period manageable, as with this example from Bob. He says how Pride was there to help when he needed them most and that they work efficiently. Jim is ever present in the decision-making process and when he is sure that other parts are in agreement, and he moves to inquire about the required support. Satisfaction is high because workers go the extra mile to deliver comments and assist customers like this one. In this situation, his service was good, the posted time was when his customer needed them, so he is impressed. He knows that he is not the only one looking for urgent help and that there are others who should not be neglected. He would call this contractor again because he is reliable and accountable, especially when a project could destroy all the goods one has worked hard to acquire. Jim, therefore, sees and listens to and shares in their complexities when problems arise, and helping them is his primary consideration.

 

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Pros & Cons

PROS
recommend (19)
highly recommend ... (13)
easy to work wit ... (4)
attention to det ... (3)
on time (3)
extremely profes ... (2)
very professiona ... (2)
great work (2)
amazing job (2)
great job (2)
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Cons
awful (3)
unprofessional (2)
horrible (2)
do not use (2)
irresponsible (1)
bad experience (1)
disappointing (1)
terrible service ... (1)
very disappointi ... (1)
waste your time (1)
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Pride Cleaning And Restoration, Inc Reviews: 79. Average Rating: 4.2
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