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The North Face St. Louis Galleria photo
The North Face St. Louis Galleria photo
The North Face St. Louis Galleria photo
The North Face St. Louis Galleria photo
The North Face St. Louis Galleria photo

The North Face St. Louis Galleria

Address: 1464 St Louis Galleria St, St. Louis, MO 63117, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Apparel Sales Winter Jackets $150 - $300 Call to Book
Gloves $30 - $70 Call to Book
Parks $200 - $400 Call to Book
Customer Support Product Returns $0 - $10 Call to Book
Product Exchanges $0 - $10 Call to Book
Order Tracking $0 - $10 Call to Book

What people love

From reviews
Helpful staff Great customer service Good selection Fair pricing Clean mall Good products

About this business

With the most advanced gear for outdoor adventures, The North Face provides an array of items, including apparel, shoes, backpacks, and gear. Find the perfect outdoor sportswear in our premium collection, such as hiking, running, and skiing. Prepare your family for any climate and location to explore new places and discover new experiences. Find the right jackets and garments for active boys, girls, and men in your life this holiday season. Our online store offers incredible presents for any adventure lover or stop by a local retailer. The North Face St. Louis Galleria has helped explorers achieve greatness since 1966. The North Face is named for the most challenging side of a mountain, implying that it is always looking for the next challenge. Our mantra Never Stop ExploringTM directs our expeditions and propels us to go beyond typical human ability.

Reviews Summary

In conclusion, the overall reviews indicate customers are happy with the customer service, attention and welcoming staff at the store with several reviews mentioning Jess's outstanding helpfulness. Reviewers also highlighted that the store has an excellent collection of products, is organized and shoppers are likely to find all they need with a clean spacious parking and quality food. However, sourcing problems were identified in one or two reviews, and the store has to continuously find ways to get all they need in stock. Some have also mentioned that the store could do better in terms of the quality and price of their products, but the store remains a top preference for many and a go-to place. The other positive aspect of this store is they are less aggressive in their marketing which works well with most people. Many comments stated they would go back to a store so this shows that the level of service is good. Also, the store is big, has more options which can save a customers time. The mall according to many people is a good place not just for shopping but social activities as Jess has kids come in and shop for what they want. Many exits of the store even though within the mall have hotel, banks and churches nearby making it a one-stop place for most of the needs one may have. Products are also high quality as the north face a global leader in production but it also caters for those on a budget with the low-cost winter clothing. In general, customer service is perfect according to the majority of the customers, so the store management should continue to motivate its staff and Jess to maintain the customers satisfaction which is a good way of touching a customers heart which Richard Branson founder of Virgin group advised.

Frequently asked questions

6 questions
What do customers say about the staff at The North Face St. Louis Galleria?
Reviewers frequently praise the staff for being friendly and helpful, with specific mentions of individual team members like Jess, who made customers feel welcomed and provided useful information about discounts.
What services does The North Face St. Louis Galleria offer?
They provide Apparel Sales including Winter Jackets, Gloves, and Parks, as well as Customer Support services such as Product Returns, Product Exchanges, and Order Tracking.
What are the hours of operation for The North Face St. Louis Galleria?
The store hours are: Monday: 10:00 AM - 7:00 PM, Tuesday: 10:00 AM - 7:00 PM, Wednesday: 10:00 AM - 7:00 PM, Thursday: 10:00 AM - 7:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 10:00 AM - 7:00 PM, Sunday: 11:00 AM - 6:00 PM.
Does The North Face St. Louis Galleria handle product returns, and how is their customer service?
Yes, they handle product returns. Reviewers have noted that while the initial staff is friendly, experiences can vary, with some mentioning issues with management during returns.
Can I find winter jackets and gloves at The North Face St. Louis Galleria?
Yes, they offer a range of winter jackets and gloves as part of their Apparel Sales, catering to various outdoor activities and weather conditions.
Where is The North Face St. Louis Galleria located?
1464 St Louis Galleria St, St. Louis, MO 63117, USA

Location & directions

St. Louis, Missouri
The North Face St. Louis Galleria
Camping Store
Address
1464 St Louis Galleria St, St. Louis, MO 63117, USA
Hours
Open 10:00 AM - 7:00 PM
The North Face St. Louis Galleria Reviews · 4.1 average
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