Responsive maintenanceExcellent serviceClear communicationReliable serviceEasy to work withHonest managementFast response timeProfessional staffQuick repairsTimely responses
About this business
Masterkey Property Management aims to be the best property management and real estate brokerage company in the Raleigh / Durham area. We deliver full-service residential property management for single-family homes, condos, townhomes, and apartments. Our services also include small commercial property management. We treat every property as if it were our own to maximize growth and revenue, culminating in a strong reputation. We are a locally owned and operated company that communicates with our clients and customers every step of the way. We are available at all times to provide assistance.
We are a full-service real estate brokerage that assists buyers, sellers, and investors in all types of projects and transactions. We will use our in-depth experience and understanding of the local market to make sure you get the best possible deal for your property.
We offer rentals, full property management, and real estate brokerage services in Wake County (Apex, Cary, Fuquay-Varina, Holly Springs, Morrisville, Raleigh, Wake Forest), Eastern Durham County, Chatham County, RTP, and Western Johnston County, North Carolina.
Contact us to find out more about how we can assist you in achieving all your property goals.
Reviews Summary
Masterkey Property Management is highly recommended by multiple property owners and renters. The tenants laud their quick response, transparent management, and reasonable lease terms, while the property owners commend their diligence, constant communication about their properties, and earnings. The renters' and others' positive feedback proves the management company's recognized expertise and trust in the real estate industry. Leasing, renting, marketing, maintenance, and tenants support are primary operations, all running smoothly. This property management company earns positive word of mouth from its clients.
Frequently asked questions
7 questions
What do Masterkey Property Management clients say about the work?
Clients frequently praise the team for their responsiveness, professionalism, and effective communication. Reviewers highlight the quick handling of maintenance requests and the thorough tenant screening process, indicating a strong reputation for reliability and quality service.
Does Masterkey Property Management handle emergency repairs in Cary, and how responsive are they?
Yes, they manage emergency repairs and are noted for their quick response times. Reviewers have commented on their immediate attention to urgent maintenance issues, ensuring tenant comfort and satisfaction.
Can I get help with tenant screening and lease renewals through Masterkey Property Management?
Absolutely, they offer comprehensive tenant services including tenant screening and lease renewals. Their thorough approach helps ensure quality tenants and smooth transitions for property owners.
What are the operating hours for Masterkey Property Management?
Their hours are Monday: 9:00 AM - 5:00 PM, Tuesday: 9:00 AM - 5:00 PM, Wednesday: 9:00 AM - 5:00 PM, Thursday: 9:00 AM - 5:00 PM, Friday: 9:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
What types of properties does Masterkey Property Management manage?
They manage a variety of properties, including single-family homes, townhomes, condos, and small commercial properties. This diverse portfolio allows them to cater to different client needs in the Raleigh/Durham area.
Does Masterkey Property Management provide maintenance services for rentals?
Yes, they offer maintenance requests that include emergency repairs, routine maintenance, and inspection services, ensuring properties are well-maintained and issues are addressed promptly.