×

Review Keywords Analysis

Crown Auto Sales and Finance photo
Crown Auto Sales and Finance photo
Crown Auto Sales and Finance photo
Crown Auto Sales and Finance photo
Crown Auto Sales and Finance photo

Crown Auto Sales and Finance

Address: 1462 Ashley Rd, Charlotte, NC 28208, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Car Financing Personal Vehicle Loans $200 - $400 Call to Book
Auto Loan Counseling $50 - $100 Call to Book
Down Payment Assistance $100 - $200 Call to Book
Car Sales Used Car Sales $10,000 - $30,000 Call to Book
Certified Pre-Owned Vehicles $15,000 - $35,000 Call to Book
Trade-In Evaluations $100 - $300 Call to Book
Customer Support Payment Reminders Free Call to Book
Account Management $50 - $150 Call to Book
Consultations $75 - $125 Call to Book
Vehicle Repair Routine Maintenance $100 - $200 Call to Book
Brake Service $150 - $300 Call to Book
Engine Diagnostics $80 - $150 Call to Book

What people love

From reviews
Knowledgeable staff Personalized assistance Excellent customer service Fair pricing Quick approval Friendly staff Great communication Helpful atmosphere Smooth transaction Reliable vehicles

About this business

Lease Crown Auto Sales and Finance is a well-known Charlotte-based car dealer specializing in subprime, with almost 30 years of experience. Crown Auto Sales and Finance has served many satisfied customers in both the Carolinas and beyond. It doesn't matter what your credit score is. It can be stressful to look for a vehicle and make a major purchase. Crown Auto Sales and Leasing makes buying and financing a car easier and less stressful so you can drive with confidence. This is our philosophy, so we provide as much vehicle and service information as possible to help credit-based decision-making. The most popular in-car financing program is available for all credit ratings. In-house financing will speed up the loan application process. You can this Crown Auto Leasing vehicle purchase with In-House Financing AMS Financial, our In-House Finance Company, can finance your vehicle purchase. You must also pass financing arranged by one of our credit unions or banking companies. We can help in any way needed. Final income, credit history, and residence verification are all required for any in-house financing programs.

Reviews Summary

Outstanding customer feedback on Crown Auto and its professional personnel. Many believe they were given great care and attention and are satisfied with their car buying encounters. Buyers, such as Lee and Derek, are excellent at working with buyers—especially those on a tight budget. The customers say they feel like they are welcome and that these business places care about their purchases, which is a huge relief. Both the sales team and the service team also have a fantastic job! The consumer states that the used cars they bought were in excellent condition and that they have no regrets. Excellent communication is key to a successful company. Customers welcome the reminder calls because it keeps them informed about their credit and avoids potential payment issues. Businesses understand the challenges of starting businesses and present clear payment obligations. An issue should arise due to a running antonym. Customers can trust these business places; they thoroughly investigate and will do everything necessary to avoid problems with the vehicle they bought. It seems essential personnel are working to ensure the business places are successful, safe, and financially secure. Further, potential customers are reminded and told to go to the luxury car company if they want more wealth and excellent service. Customers often suggest that other potential car buyers use their competitors if their business is not good. Helping and buying in areas like these (Chelms elms) involves caring for the environment. Crown Auto is suitable for new car buyers, knowledgeable sellers, and exceptional service.

Frequently asked questions

7 questions
What do clients say about the customer service at Crown Auto Sales and Finance?
Reviewers consistently praise the excellent customer service, highlighting staff members like Lee and Bart for their helpfulness and attentiveness. Many mention feeling comfortable and well-informed throughout the car buying process, making it a stress-free experience.
Does Crown Auto Sales and Finance offer assistance for first-time car buyers, and what do reviewers highlight about their experience?
Yes, they assist first-time buyers and are noted for their supportive approach. Reviewers commend the team for taking the time to explain everything clearly and ensuring customers leave with the right vehicle, often mentioning the helpfulness of staff like Lee.
What services does Crown Auto Sales and Finance provide?
Crown Auto Sales and Finance offers a range of services including Car Financing (Personal Vehicle Loans, Auto Loan Counseling, Down Payment Assistance), Car Sales (Used Car Sales, Certified Pre-Owned Vehicles, Trade-In Evaluations), Customer Support (Payment Reminders, Account Management, Consultations), and Vehicle Repair (Routine Maintenance, Brake Service, Engine Diagnostics).
Can I get a car loan from Crown Auto Sales and Finance if I have a low credit score?
Yes, they specialize in helping customers with subprime credit scores. Their in-car financing program is designed to approve loans quickly, regardless of credit history, making it accessible for those who may struggle elsewhere.
How does Crown Auto Sales and Finance handle vehicle repairs?
They provide vehicle repair services including Routine Maintenance, Brake Service, and Engine Diagnostics. Customers have reported positive experiences with their repair services, noting effective communication and quality work.
What should I know about the financing process at Crown Auto Sales and Finance?
The financing process is streamlined and designed to be stress-free. Reviewers have highlighted the team's ability to work with various credit situations and the quick approval process, ensuring customers can drive off with their vehicles the same day.
Where is Crown Auto Sales and Finance located?
1462 Ashley Rd, Charlotte, NC 28208, USA

Location & directions

Charlotte, North Carolina
Crown Auto Sales and Finance
Car Financing
Address
1462 Ashley Rd, Charlotte, NC 28208, USA
Hours
Closed Now
Crown Auto Sales and Finance Reviews · 4.7 average
1 Reviews
G Google 100
My name is Valesia Johnson and I am very upset with Crown Auto Sales and the financial company they use. First, they started off okay when a lady named Sheila was running the Rock Hill store after that the company went downhill. So, the first 3 cars I got was an great experience and even gave 3 referrals, but everyone I have referred hates their experience because they lie to get you in a car and now AMS must be going out of business because they are selling your contracts to other companies to make money and telling you it's under the same terms with no documentation or warning then when you ask them about it they are letting you know they do it because they can at least that is how Paul Stewart from AMS just explained it. Some random company calls me telling me my account is being sold by AMS but they failed to give me the memo. So I speak to Paul and ask my options I have none as a consumer and you sold all my information and I do not like that because you guys could give me the heads up but instead he wants to have a stank ass arrogant attitude about the fact I let him know I do not like that and ask him what if I do not want to do business with this company. Mind you they have sold everyone else account to another company, but it is not the one calling me. Then the operator kept stating that he was the only one there due to staff shortage wonder why on a Monday but needless to say I had to block my number to even get someone. I dont know who owns these businesses but they need to donate the cars or sell them to a real dealership cuz what in the entire fuck! Especially if you have a guy like Paul Stewart answering the phone. I guess that's why he was not answering that was the most ignorant interaction I have had in all my life! He has not a damn clue! Fire his ass or hide him and never let him speak to a customer to appease a situation because I am more upset than I was when I called and all I wanted was answers that he could not provide. All he could do was try to defend something he stated the company didn't make him aware of. He just walked into it today apparently which is a lie because why are you on the defense you're a big dummy!!!!

Alternatives to Crown Auto Sales and Finance

See all Best Car Loans in Charlotte →