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CPI Security Systems photo
CPI Security Systems photo
CPI Security Systems photo
CPI Security Systems photo
CPI Security Systems photo

CPI Security Systems

Address: 4300 Sandy Porter Rd, Charlotte, NC 28273, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Alarm System Services Installation of Alarm System $200 - $500
System Upgrade $150 - $400
Maintenance Service Call $60 - $60
Camera Installation Outdoor Camera Installation $200 - $300
Indoor Camera Installation $150 - $250
Doorbell Camera Installation $100 - $200
Sensor Services Sensor Replacement $50 - $100
Battery Replacement $25 - $50
System Checkup $40 - $80
Home Automation Smart Thermostat Installation $150 - $300
Smart Lock Installation $120 - $250
Smart Lighting Setup $100 - $200
Technical Support Remote Troubleshooting $50 - $100
On-site Support Visit $60 - $60
Customer Service Assistance Free

What people love

From reviews
Professional service Knowledgeable technicians Friendly staff Timely service Thorough check Excellent communication Quick repairs Problem-solving skills Customer support Efficient installation

About this business

CPI Security Systems is a leading provider of smart home security and automation services. With over 30 years of experience in this field, we are one of the few companies that designs, installs, monitors and maintains a security system. Our state-of-the-art technology enables remote monitoring and automation of residential homes. InTouch allows homeowners to stay connected and in control, no matter where they are. Interactive remote services, such as system alerts, video monitoring, and thermostat control, offer immediate feedback and maximum control. This product also connects homeowners in a crisis, regardless of location, by enabling them to arm or disarm their system, adjust thermostats, and unlock doors to let in a first responder. The company's top-notch technology includes encrypted intrusion detectors, smoke and CO2 alarms, 24/7 recording HD cameras, and other innovative home technologies. CPI's technology enables homeowners to monitor their systems, respond to alerts, and control their home's functions from anywhere in the world via the app or website. Our security system, including 24/7 monitoring and emergency response, ensures that when action is needed, CPI's real-time response(sm) will protect you and your loved ones or property. You can monitor your security system using the installed CPI system or the inTouch app. In addition to being armed and disarmed remotely, the app also allows you to view live video from your security cameras, talk to people at your entrances, and watch recorded clips.

Reviews Summary

CPI's customer service is commendable. Several customers have shared their experiences with the technicians under the company. a. Jeff, Brandon, Justin, Juan, Travis, Ryan, and Anthony have all been praised for their exceptional professionalism, expertise, and dedication to serving the customer. b. Many customers were impressed by how that staff checked their systems, and some also went beyond the necessary repairs and maintenance. c. Brandon stands out for his thorough checks, advice, and dedication to making sure the systems appear and function correctly. d. Even after several weeks, customers shared experiences of how staff were available for more questions when they needed them. e. CPI customers are grateful for customer service, and many have left positive comments on the technicians who came through the field. Overall, CPI customers recommend the company, saying it's because of the helpful employees. The company should maintain this great service that customers are happy with.

Frequently asked questions

7 questions
What do CPI Security Systems clients say about the work?
Clients frequently praise the professionalism and knowledge of technicians like Brandon and Juan, highlighting their punctuality and thoroughness in addressing issues. Reviewers also appreciate the team's ability to educate them on system features, ensuring a positive experience.
Does CPI Security Systems provide emergency response services in Charlotte?
Yes, CPI Security offers 24/7 monitoring, including emergency response. This service is part of their commitment to ensuring the safety and security of your home, as noted by satisfied customers.
What services does CPI Security Systems offer?
CPI Security provides a variety of services including Alarm System Services (Installation, Upgrade, Maintenance), Camera Installation (Outdoor, Indoor, Doorbell), Sensor Services (Replacement, Battery, Checkup), Home Automation (Smart Thermostat, Lock, Lighting), and Technical Support (Remote, On-site, Customer Assistance).
Can I get technical support for my security system from CPI Security Systems?
Yes, they offer technical support services including remote troubleshooting, on-site support visits, and free customer service assistance, ensuring that your security system is always functioning optimally.
Does CPI Security Systems handle camera installation in Charlotte?
Yes, they provide camera installation services, including outdoor, indoor, and doorbell camera installations, helping you monitor your property effectively.
How long has CPI Security Systems been in business?
CPI Security has been providing smart home security and automation solutions for over 30 years, establishing itself as a pioneer in the industry.
Where is CPI Security Systems located?
4300 Sandy Porter Rd, Charlotte, NC 28273, USA

Location & directions

Charlotte, North Carolina
CPI Security Systems
Security Systems
Address
4300 Sandy Porter Rd, Charlotte, NC 28273, USA
Hours
Closed Now
CPI Security Systems Reviews · 4.4 average
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