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Diamonds Direct Charlotte

Name: Diamonds Direct Charlotte
Address: Charlotte, US
Telephone: +17045329041
Rating: 4.7476

103 reviews

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+17045329041

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4521 Sharon Rd suite 101, Charlotte, NC 28211, USA Get Directions

jewelry store Top Jewelry Stores in United States Top Jewelry Stores in North Carolina

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ABOUT Services Excellence Summary

DIAMONDS DIRECT CHARLOTTE Located at the flagship store in SouthPark, this hidden gem (pun intended!) is conveniently situated on the first floor of the Porter Building, right across from the Cheesecake Factory. Our diamond specialists at this Panthers-enthralled location are excited to help you discover your dream ring. This is just one of the reasons we made the list of Charlotte Magazine's Best of the Best.

SUMMARY Reviews Summary

People seem to be delighted with their buying experience at Diamonds Direct Charlotte, with many standing out at offering outstanding customer service. Client reviews highlight the salespeople, including Christy, who is one of the most frequently mentioned, with clients stating that she listened to them well and provided exactly what they required. Madison and Kim were also recommended for their kindness and familiarity, with one reviewer noting that his entire family shops here. There were many happy moments. Many consumers specify issues and what salespeople did to address them. This company gets right regarding policy and practice in customer relations. In terms of overall impression, one customer says that entering the store is so good because the salespeople are friendly and ready to provide water upon arrival, and the store is bright and well organized, making customers get deftly give surplus away.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (17)

helped me (12)

highly recommend ... (9)

extremely knowle ... (4)

very knowledgeab ... (4)

great experience ... (3)

definitely be ba ... (3)

accommodating (3)

best place (2)

fantastic experi ... (2)

Cons

awful (2)

unhappy (1)

waste of time (1)

horrible (1)

disappointed (1)

really disappoin ... (1)

lack of communic ... (1)

rude (1)

dirty (1)