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  1. US
  2. NC
  3. Charlotte
Fink's Jewelers
Fink's Jewelers
Fink's Jewelers

Fink's Jewelers

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4400 Sharon Rd Suite 199, Charlotte, NC 28211, USA Get Directions
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4.9
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ABOUT   Services Excellence Summary

Fink's Jewelers in Charlotte, SouthPark Mall, central North Carolina communities. The Charlotte jewel store offers a wide selection of high-quality diamond wedding rings and other designer jewelry. Large watch collection in Charlotte, including Rolex and Breitling. Professional and detailed watch repairs are possible because of the master watchmaker. In the Fink's family for more than four generations, Fink's Jewelers offers unbeatable value and exquisite customer service. Fink's Lifetime Diamond Warranty covers all diamonds.

 

SUMMARY   Reviews Summary

Fink’s Jewelers in SouthPark Mall has a customer satisfaction rate of more than 90 percent. Numerous customers complimented the store’s staff, Grateful customers expressed how kind and skilled employees including Inna, Lisa, Brett, Deloris, Sarah Ma, have made them feel. Customers appreciate the thoughtful care taken to choose the best product for them. They also commented on Fink's fine selection and fair prices for luxury watches and jewelry. Several customers have purchased highly specialized goods (such as Rolex watches) or received excellent company aftercare. Some clients have been delighted with the service and communication. Many people have even used Finks for their fine timepiece repairs. Many clients commented on the great experiences they have had and will continue to have. The results are undeniably favourable for the company. It is a good idea to suggest Finks to others and plan to return in the future, which many clients have done.

 

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brad left a 1 star review
★☆☆☆☆
On TrustAnalytica
Dec 11
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Pros & Cons

PROS
recommend (12)
highly recommend ... (7)
great experience ... (5)
very professiona ... (4)
very helpful (4)
great service (4)
excellent custom ... (4)
wonderful experi ... (3)
very knowledgeab ... (3)
excellent servic ... (2)
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Cons
disrespectful (1)
disappointing (1)

Fink's Jewelers Reviews: 101. Average Rating: 4.9

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My experience with this company has been disappointing. I have been on their waiting list for alomst a year for a Rolex watch. Not once have they contacted me to just check in or just let me know that they still are looking. Every time I have called, the customer service is disrespectful and they act like they are not interested in having your business. I called a jewelry store in a neighboring town that carries Rolex watches this week and he got the brand new Rolex in one day for the same price. I guess he wanted my business. Waiting Buyer's BEWARE! I picked up my new Rolex today!!! Very happy!!!
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brad left a 1 star review
★☆☆☆☆
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1 year ago
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