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Review Keywords Analysis

  1. US
  2. NC
  3. Charlotte
Leo's Auto Care
Leo's Auto Care
Leo's Auto Care

Leo's Auto Care

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8911 Nations Ford Rd, Charlotte, NC 28217, USA Get Directions
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4.6
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ABOUT   Services Excellence Summary

Leo's Auto Care has been the go-to auto shop in Charlotte, NC 28217 for drivers seeking top-notch vehicle repair and maintenance services since 2017. Our experienced technicians will fix your vehicle and keep it running like new.

 

SUMMARY   Reviews Summary

The reviews are primarily positive, with many praising the shop for its professional, friendly customer service. Many commenters also mention knowledgeable, professional personnel, as well as fair prices. Shopper 3 states that he will use shop services in the next time he needs car repairs, while Shopper 6 notes that he trusts the shop with his vehicles and is a customer for life. This latter point suggests great loyalty to the car repair shop, and along with other shopper comments about being treated like family, it is clear that the company is attentive to customer service. Shopper 7 adds that the shop crew also went beyond its duties in providing assistance, giving free rides, offering low prices, and keeping him updated throughout the day on his vehicle repairs. It's a good sign that Leo's is recommended many times: 99samples & 100s_100, sample_id: 100142. Leo and shop crew also work quickly, and Shopper 9 states that they fixed his vehicle urgently. This is one area where comments suggest fewer improvements for the company. 99samples & 100s_100, sample_id: 100149. Sample_id for professionalism, pricing, and customer service skills. Shopper 10 handles with Clients with 101041 care. Other reviews praise Leo's friendliness with comments such as very friendly.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (14)
recommended (5)
very professiona ... (4)
fair prices (4)
highly recommend ... (4)
good service (3)
great job (3)
excellent servic ... (3)
very friendly (3)
great customer s ... (3)
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Cons
expensive (2)
disappointed (2)
too expensive (1)
not recommend (1)
no response (1)
poor customer se ... (1)
really disappoin ... (1)
postponed (1)
very disappointe ... (1)
overpriced (1)

Leo's Auto Care Reviews: 100. Average Rating: 4.6

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