Leo's Auto Care has been the go-to auto shop in Charlotte, NC 28217 for drivers seeking top-notch vehicle repair and maintenance services since 2017. Our experienced technicians will fix your vehicle and keep it running like new.
Reviews Summary
The reviews are primarily positive, with many praising the shop for its professional, friendly customer service. Many commenters also mention knowledgeable, professional personnel, as well as fair prices. Shopper 3 states that he will use shop services in the next time he needs car repairs, while Shopper 6 notes that he trusts the shop with his vehicles and is a customer for life. This latter point suggests great loyalty to the car repair shop, and along with other shopper comments about being treated like family, it is clear that the company is attentive to customer service. Shopper 7 adds that the shop crew also went beyond its duties in providing assistance, giving free rides, offering low prices, and keeping him updated throughout the day on his vehicle repairs. It's a good sign that Leo's is recommended many times: 99samples & 100s_100, sample_id: 100142. Leo and shop crew also work quickly, and Shopper 9 states that they fixed his vehicle urgently. This is one area where comments suggest fewer improvements for the company. 99samples & 100s_100, sample_id: 100149. Sample_id for professionalism, pricing, and customer service skills. Shopper 10 handles with Clients with 101041 care. Other reviews praise Leo's friendliness with comments such as very friendly.
Frequently asked questions
7 questions
What do Leo's Auto Care clients say about the work?
Clients frequently praise the professionalism, friendly staff, and the quality of repairs at Leo's Auto Care. Many reviews highlight the team's honesty, punctuality, and the thoroughness of their work, ensuring customer satisfaction.
Does Leo's Auto Care offer brake services in Charlotte, and what do customers say about their effectiveness?
Yes, they provide brake services including brake pad replacement, brake fluid flush, and brake rotor replacement. Customers have reported effective repairs and appreciated the team's honesty regarding necessary work.
Can I get a vehicle inspection at Leo's Auto Care, and what types do they offer?
Yes, they provide vehicle inspections including safety inspections, emissions testing, and pre-purchase inspections. Clients appreciate the thoroughness of these services.
Does Leo's Auto Care handle engine diagnostics, and what do customers say about their expertise?
Yes, they offer engine diagnostics along with timing belt and spark plug replacements. Customers have noted their expertise in diagnosing issues that other shops could not resolve.
What types of tire services are available at Leo's Auto Care?
They provide tire services including tire rotation, tire installation, and tire repair. Reviewers have expressed satisfaction with the efficiency and quality of these services.
Who leads Leo's Auto Care, and what experience do they have?
Leo's Auto Care is led by Joaquin, who is noted for providing excellent customer service and has built a reputation for reliability and quality since the business started in 2017.