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  1. US
  2. NC
  3. Charlotte
Mattress Firm Rivergate
Mattress Firm Rivergate
Mattress Firm Rivergate

Mattress Firm Rivergate

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Open  10:00 AM-8:00 PM now
14119 Rivergate Pkwy, Charlotte, NC 28273, USA Get Directions
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ABOUT   Services Excellence Summary

At Mattress Firm Rivergate, everyone in the store works hard to make sure you sleep well each night. How do we do this? Our Sleep Experts have spent over 200 hours training to create an innovative solution. The Love Your Mattress Guarantee will ensure your satisfaction. Sealy, Tempur-Pedic, and Sleepys offer discounts. You will receive your new mattress for a free 120-night trial. To ensure that you get the correct mattress, this is done. Mattress Firm often mistakenly thinks it is in mattress sales. But what most people don't know is that Mattress Firm is actually in the match-you-with-the-right-mattress-for-you business. Our History Mattress Firm was founded in 1990 to help people improve their sleep. Mattress Firm provides people with the opportunity to find the right mattress at the most affordable price. Mattress Firm began as a network of mattress shops in a handful of states. Over 2400 Mattress Firm stores are located across the country. After 80 hours training each Sleep Expert(r) begins their career. It is an excellent way to get started. Mattress Firm is different. Mattress Firm is different. We promise our customers top-quality service, and happy employees. Everyone loves going to work and feeling at home. Our mattress specialists, the Sleep Experts, are delighted to offer the Love Your Mattress Guarantee. The highest level of mattress support and comfort will be provided to you. The company's mission Our goal is to help you choose the right mattress for you. The Ticket to Dream Foundation's Mattress Firm Foster Kids program holds three collections each year to help foster children achieve better sleeping habits and a brighter tomorrow. We sell mattresses because it is an important part of our everyday lives. Helping others to sleep better is our goal.

 

SUMMARY   Reviews Summary

The Mattress Firm store in Rivergate Pkwy, NC, took center stage when a shopper praised saleswoman Sheena for offering topnotch assistance. Sheena informed the couple about various bed and pillow choices and provided insightful information without pressuring them to make a purchase. Another client was impressed with the assistance he received when he went to look for an adjustable bed. Jackie, who convinced him to get one, had worked with them on some occasions and always given them an enjoyable shopping experience with no hard sells. Furthermore, shopping for items Emerson9742 both instances from these employees was a pleasure, notable milestones for mattresses require experienced and well-versed staff for a successful shopping spree. The store manager was also kind, even offering a 50% of discount on a mattress when he got concerned about the health condition my wife was suffering from. A category-defining customer review provides all the reasons a store is picked over an online purchase. Still, ignoring the store assistant mentions does mean the store might be missing the most important part of a shopping trip, gaining experience and confidence in the product you are buying. For example, when I went to get a mattress to match my new bed, the salespeople made me feel sure with their expert advice that I would make the right choice. Also, knowing that I have the option to return the mattress and get my money back if it doesn't meet my need makes it apparent that the store's employment of persons with a higher level of competency pays. The commitment and readiness to help at the store is the most important customer expectation and expectation from a store that sells items with a high risk of dissatisfaction, such as mattresses. Thanks and a high level of satisfaction enclosed in these customers' feedback.

 

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recommend (11)
very knowledgeab ... (8)
very helpful (5)
highly recommend ... (4)
great customer s ... (3)
great experience ... (3)
accommodating (2)
very pleasant (2)
extremely helpfu ... (2)
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Mattress Firm Rivergate Reviews: 99. Average Rating: 4.9

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