O'Connor Insurance Associates, Inc. is a full-service independent insurance company. A local and independently owned company, we are the preferred choice. Since 2000, our family-owned business has been serving clients. Our story begins with Terry O'Connor and Michelle O'Connor. Our clients have shared our priorities and values over the years, especially in insurance services. There is no shame in saying that we love and are proud to fulfil all your insurance needs. Our customers are more than just clients; they are our family. Providing personal treatment, professionalism, and friendly customer support is our specialty. Our team of insurance professionals is licensed by the state of New York. Our staff prioritizes providing excellent attention and helpful information whenever you have insurance questions or need assistance with the process.
You cannot do without insurance. It is something you think about when it seems too late. You should have this insurance. With the right agency, you can take the time to consult with them.
Reviews Summary
Reviews of the O'Connor Insurance office are excellent. Staff names such as Kathy and Steve frequently mentioned, receive high marks for their approachable and supportive manner, ensuring that all the customers' concerns are addressed with care. Since the late 1990s, customers have consistently received quality advice and been able to bundle their homeowners' and automotive insurance, resulting in significant savings. The staff works tirelessly to help clients make claims effectively and enjoy the company they deserve. This has caused the high recommendation rate for O'Connor Insurance. An overall positive tone pervades the reviews, which is due to the professionalism of the staff and service and the steady partnerships formed with the clients. The same names of various staff are continuously praised, with a general sense of appreciation and it's difficult to beat. This makes the company come off as down-to-earth and interested in helping the clients be more wholesome. The office has attracted many good attitudes by making it easy to access customers’ information and claims when they need it the most with the customer’s feedback that it is a good place to be. All things considered, O'Connor Insurance has combined professionalism and humanity in such a way that makes the neighbors—and loyal clients—feel assured and safe.
Frequently asked questions
7 questions
What do O'Connor Insurance Associates clients say about their customer service?
Clients frequently praise the team for their friendly and knowledgeable service. Reviewers highlight the promptness in response times and the personal attention provided by staff members like Steve Wescoe, noting that they feel valued and well taken care of.
Does O'Connor Insurance Associates provide claims assistance, and how do customers feel about it?
Yes, they offer claims assistance, including claim filing support and consultation. Customers report swift and professional handling of claims, often mentioning the courteous and efficient service they receive during the process.
What insurance services does O'Connor Insurance Associates offer?
They provide a range of services, including Home Insurance (Homeowner's, Renters, Landlord Insurance), Auto Insurance (Full Coverage, Liability, Collision), Business Insurance (General Liability, Professional Liability, Commercial Auto), Umbrella Insurance (Personal and Business Policies), and Claims Assistance.
What are the operating hours for O'Connor Insurance Associates in Charlotte?
Their hours are as follows: Monday: 9:00 AM-5:00 PM, Tuesday: 9:00 AM-5:00 PM, Wednesday: 9:00 AM-5:00 PM, Thursday: 9:00 AM-5:00 PM, Friday: 9:00 AM-3:00 PM, Saturday: Closed, Sunday: Closed.
Can I get a personal umbrella policy through O'Connor Insurance Associates?
Yes, they offer personal umbrella policies as part of their umbrella insurance services, which provide additional liability coverage beyond standard policies.
How long has O'Connor Insurance Associates been in business?
O'Connor Insurance Associates has been serving clients since 2000, showcasing over two decades of experience in the insurance industry.
Where is O'Connor Insurance Associates, Inc. located?