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TouchPoint Property Management

Name: TouchPoint Property Management
Address: Charlotte, US
Telephone: +17044437470
Rating: 4.5859

99 reviews

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+17044437470

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3540 Toringdon Way Suite 200, Charlotte, NC 28277, USA Get Directions

property management company Top Property Management Companies in United States Top Property Management Companies in North Carolina

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ABOUT Services Excellence Summary

The cost of a property manager is only one consideration. You want to partner with someone who knows the market intimately. You don't want your property to be just a number. No more commitment from those franchise giants that treat clients as liabilities. We want our clients to be homeowners who are actively involved in their investment. TouchPoint Property Management team consists of seasoned sales and management professionals. We have over two decades of experience in real estate in Charlotte. Each rental property is unique. We don't use a one-size-fits-all approach. We leverage our vast knowledge and work individually with our clients to help them unlock the revenue potential of their investment. It's time to see the TouchPoint difference.

SUMMARY Reviews Summary

TouchPoint Property Management's reviews compliment their positive management team and staff. A significant highlight is the professionalism and fast response of the property management team. Several clients have mentioned how David Kerner clearly communicates issues and expertly resolves them, making their property ownership and the leasing process less stressful. The maintenance team is another asset, as they are prompt in responding to emergencies. Whenever tenants have a problem, they are empathetic and proactive. Aida Rodriguez, a member of the accounting department, was praised for her excellent communication skills. On some occasions, she faced problems that needed sorting out, and UPT reduced the power bill. Nearly all mentions professionalism and empathy in their interactions. Notably, most of the clients have also noted that their heating, ventilation and air conditioning systems were repaired or replaced in record time. Other reviews, too, have been positive.

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Reputation Change over time

Pros & Cons

PROS

recommend (8)

highly recommend ... (5)

helped me (4)

very professiona ... (3)

stress free (2)

excellent servic ... (2)

great people (2)

great experience ... (2)

recommended (2)

attention to det ... (2)

Cons

unprofessional (2)

waste your time (2)

0 stars (1)

upset (1)

dissatisfied (1)

damages (1)

never heard back ... (1)

lack of communic ... (1)

worst company (1)

very disappointe ... (1)