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University Orthodontics

Name: University Orthodontics
Address: Charlotte, US
Telephone: +17045491926
Rating: 4.68

100 reviews

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+17045491926

Open 8:00 AM - 5:00 PM now

8430 University Executive Park Dr, Charlotte, NC 28262, USA Get Directions

clear braces Top Best Clear Braces in United States Top Best Clear Braces in North Carolina orthodontist Top Orthodontists in United States Top Orthodontists in North Carolina

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ABOUT Services Excellence Summary

From University Orthodontics: Life is too short for waiting. A good smile is more attractive than a good laugh. A smile isn't just a greeting; a good smile is often more than that. What are you feeling? You are looking good? You look gorgeous. Want to dance? I've missed you. You are an awesome person. Your acts of kindness are infectious. Sorry, Daddy. Please forgive me. Please? University Orthodontics wants your smile to be more than just a pretty one. What are you waiting for? For pizza, I presume. Don't wait for pizza. You don't have to wait for the perfect smile. Just as you don't have to wait for your braces because University Orthodontics has choices for every traditional model of braces - you figure it out! And the great news is you can have them on the same day you discuss them! Give it a whirl!

SUMMARY Reviews Summary

Patients celebrate this orthodontic clinic for having the most welcoming environment. New visitors are met with a friendly, competent, and young team. The team goes the extra mile in explaining to the patient the importance of oral hygiene and braces. The gaming section plus the art companies help in engaging children making the place realize a blend of fun and oral care. However, succession seems to be a nightmare to the facility. When I went for the second time, I realized all staff I interacted had left. The clinic lacks continuity; a previous client might come and find a new set of faces. I don't know how the company manages to run this way.loyal customers end up leaving due to the change in leadership.Orthodontic clients have written reviews expressing their joy and satisfaction with the service. It is evident that the facility is doing well, leading to the high patient numbers. Clients have lauded them for their excellent cleanliness and customer service. Long visits are no more; instead, they have added more specialists in the same line. Their disappointment is clearly conveyed and is something that the clinic should work on. If the facility stands out, bridging that customer care continuity is essential. The customer's tone shifts to sadness as he narrates his multiple experiences on the chair. However, I came back and noticed that they now have a routine in place. This strategy suggests that they are at least trying to correct some of the issues.

John Doe left a 5 star review

★★★★★

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Pros & Cons

PROS

recommend (12)

very friendly (7)

very clean (3)

highly recommend ... (3)

very professiona ... (3)

great service (3)

great experience ... (3)

very knowledgeab ... (2)

friendly environ ... (2)

friendly staff (2)

Cons

dissatisfied (2)

place is a mess (1)

rude (1)

not recommend (1)

terrible service ... (1)

terrible (1)

horrible (1)

disappointed (1)

unprofessional (1)

waste of money (1)