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  1. US
  2. NC
  3. Charlotte
west elm

west elm

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Open 10:00 AM-7:00 PM now
2140 South Blvd Suite 1, Charlotte, NC 28203, USA Get Directions
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ABOUT   Services Excellence Summary

Self-expression is at home in west elm. Original designs for every room, from mid-century furniture to organic bedding, that are well-made as well as premium quality Where to Use Counter stools and bar stools can provide additional seating for your dining table or for high tables – if you have a kitchen counter or a countertop that isn't for sitting, you can make use of a high stool here for breakfast or even working at your laptop. This type of stool is generally around 26 inches tall for counter heights, and a seat height of 30 inches is considered a bar height stool. Standard dining chairs are generally at 18 inches in height. However, a taller counter or bar height stool can be utilized for a seat on a counter or high-end table or countertop at your house. Materials and Sizes There are bar stool sizes in a variety of sizes, styles, and colors, especially in a material like metal and leather. If you want your stool to match your decor with perfect coordination, you can look for a set with the same style and color. Or if you're looking for a bold style, you can mix and match different styles of stools for a unique creation at your home or business.

 

SUMMARY   Reviews Summary

Reviews of West Elm are largely positive. Customer service and helpfulness were recurrent themes. Workers "went above and beyond" in creating excellent experiences and managing problems, including replacing defective items by one customer. The staff at a store in North Carolina exemplified this, implementing an efficient and responsive system and making the shopping experience pleasant for customers. This pleased the customers. Worker initiatives such as setting up their lamp in the store ensured that the lamps were good and that their quality was properly tested before they took them home. The basic furniture was highly rated for its style and quality, with many customers expressing loyalty to the brand. Many people enjoyed their experience in how the gift was wrapped or the display, as well. However, others had problems with products such as bedsheets, which ripped easily. Delivery teams were sufficiently helpful. One customer showed gratitude for them wrapping their goods. Fitted bedsheets from one set still ripped in normal washing cycles, but customer service addressed the problem. Some of the custom furniture purchased is also high quality. A man explains the durability of the bed he has owned for over six years. The store's visual appeal was enjoyed by most customers. The updated reviews generally recommended the location for good experiences and quality purchases, but a slightly lower rating was given. My Things also did that, campared to aof other brands and products.

 

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Pros & Cons

PROS
great atmosphere ... (1)
extremely helpfu ... (1)
good quality (1)
Cons
worst experience ... (6)
horrible (4)
rude (4)
not helpful (3)
extremely rude (3)
0 stars (3)
delayed (3)
poor customer se ... (2)
waste your time (2)
disappointed (1)
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west elm Reviews: 92. Average Rating: 2.4
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