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  2. NC
  3. Charlotte
White Oak Manor Charlotte

White Oak Manor Charlotte

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4009 Craig Ave, Charlotte, NC 28211, USA Get Directions
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ABOUT   Services Excellence Summary

About White Oak Manor Charlotte Conveniently located near the major hospitals, White Oak of Charlotte is a 180-bed skilled nursing facility. We provide long-term nursing and rehabilitative care. Independent living apartments are also available at Sharon Village. Our registered nurses, licensed practical nurses, and certified nursing assistants offer 24-hour care. Our multidisciplinary team will develop a plan based on your physician's orders. White Oak Charlotte offers services that transcend immediate medical or physical necessity. Our top priority is to enhance every individual's quality of life through compassion, understanding, professionalism, and respect.

 

SUMMARY   Reviews Summary

White Oak Manor reviews highlight a supportive and loving staff. Employees show genuine care and devotion for the residents and consistently demonstrate professional behavior. This caring and commitment stand out and support success and comfort for the residents and staff. clean and odor-free, and numerous PPE helps protect both residents and employees. Patients have numerous positive reviews regarding the nursing staff's empathy and kindness, as well as the excellent CNAs. Communication is a critical point, such as the dietician who notifies families of dietary changes. White Oak Manor's administration is also well-regarded for being clear and fair, with everyone is accessible, particularly the administrator who has worked there for several years and supplies PPE. NSTextAlignment The therapy department is praised, particularly for the flexibility that allows residents to walk outside. Family members are welcome to contact the social workers at any time and respond quickly. Activities are included in the program, and family members may join in the fun and show that the staff has a caring attitude and is optimistic. Staff provide residents with access to a dietitian, small amounts of X-rays and proteus for mobile DXA scanning, and pharmaceutical supplies. Communication with patients is frequently promoted because they are likely to have lived at White Oak Charlotte, and the new residents who have not are curious as to how it is like. Communication was considered critical, and residents are like the therapy department. Activities promote staff camaraderie and are easy to do because they work as they do during the pandemic, and voluntary telemedicine does not parallel available times. Caring for residents is rewarding, and they provide a sense of happiness. The staff is enthusiastic and passionate about their work. In general, the staff always with grace will not allow any notion of discrimination against people or interfere with the love that is shared.

 

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Stella left a 1 star review
★☆☆☆☆
On TrustAnalytica
Oct 04
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Pros & Cons

PROS
recommend (2)
very dedicated (1)
excellent job (1)
24 hour (1)
great place (1)
highly recommend ... (1)
Cons
rude (2)
terrible (1)
horrible (1)
no success (1)
upset (1)
no communication ... (1)
awful (1)

White Oak Manor Charlotte Reviews: 31. Average Rating: 3.4

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I am very upset with how this nursing home has changed. My best friend is in there and tho we are states apart, we talk weekly. She is in bed most of the time lately or their ipads are down so we can't chat or she isn't even up and out of bed at 11:00 am!!!! Most of the time she looks like she needs a shower or she has bruises. They could be from a fall but that is also worrisome. !! Why fall so much.They use to have people that cared and would communicate now there is no communication. What can be done to change this and the care she is given. This is awful. I have tried not to complain but each week gets worse. She can hardly talk and I wonder if that is what this place is counting on. Something needs to change. This is definitely neglect and this is NOT ok.
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Stella left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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