Friendly staffGreat customer serviceHelpful sales teamQuick processFair pricingPatient salespeopleExcellent service departmentAffordable payment plansPrompt communicationNo high pressure tactics
About this business
In Fayetteville, North Carolina, and Fort Bragg, Valley Auto World Pre-Owned has been proudly serving it since 1964. We make buying a pre-owned car stress-free with top-notch customer service and a large selection of used vehicles. We have top brands like Ford and Mercedes-Benz in stock. We offer a variety of options, including trucks, SUVs, and cars. Our website provides an interactive tour of our new and used inventory. We also offer a quick quote, schedule a service, and arrange financing in one place.
Reviews Summary
What are they praising in the Valley Auto World Pre-Owned reviews?
Most clients recommend the auto dealership due to high quality of automobiles they have on offer and also the top-notch customer service they get. These clients don't feel pressured at Valley Auto World Pre-Owned like it is done in most dealerships during sale and this excellent treatment is due to the good service of the salespeople, Alex, Ted, Darren, Tim and the manager Ron. The employees took their time to listen to the clients' needs, and this greatly appreciated. Clients also report that their purchases were delivered in a manner that exceeded their expectations. Of note is the ease of customizing the transaction, all thanks to the team's extensive experience and professionalism, and at the very least, the customer service, or friendliness, or the staff really stands out in reviews. Customers are grateful for the excellent service they receive at the dealership. Most reviews applauded the outstanding customer service provided by the Autoworld staff. These reviews all speak to the fact that they are treating customers as they would want. Other customers are grateful for the team for helping them make such a big purchase. Some customers have written that the service department employees are ever ready to help and listen to customer concerns. Some customers are talking about how the team has helped them to get a pre-owned vehicle if you can't afford a new one.
Frequently asked questions
7 questions
What do Valley Auto World Pre-Owned clients say about their car buying experience?
Clients frequently praise the friendly and accommodating staff, particularly Tim and Robert, for their helpfulness and lack of pressure during the buying process. Many mention a seamless experience and the team's dedication to meeting customer needs.
Does Valley Auto World Pre-Owned offer vehicle financing assistance, and how do customers feel about it?
Yes, they provide vehicle financing assistance. Customers appreciate the team's effort to work within their budget, with many noting that the financing process was straightforward and stress-free, enhancing their overall experience.
What services does Valley Auto World Pre-Owned provide?
They offer a range of services including: Pre-Owned Vehicle Sales, Certified Pre-Owned Vehicle Sales, Vehicle Financing Assistance, Oil Change, Tire Rotation, Brake Inspection, Window Tinting, Aftermarket Stereo Installation, Remote Start Installation, Extended Warranty, Gap Insurance, and Vehicle Protection Packages.
What are the operating hours for Valley Auto World Pre-Owned?
Their hours are as follows: Monday: 8:30 AM - 7:30 PM, Tuesday: 8:30 AM - 7:30 PM, Wednesday: 8:30 AM - 7:30 PM, Thursday: 8:30 AM - 7:30 PM, Friday: 8:30 AM - 7:30 PM, Saturday: 9:00 AM - 7:30 PM, Sunday: Closed.
Can I get vehicle maintenance services at Valley Auto World Pre-Owned?
Yes, they offer vehicle maintenance services including Oil Change, Tire Rotation, and Brake Inspection, ensuring your vehicle remains in top condition.
Does Valley Auto World Pre-Owned provide warranty and protection plans?
Yes, they offer Extended Warranty, Gap Insurance, and Vehicle Protection Packages, giving customers peace of mind with their vehicle purchases.