Emerald Energy is a premier North Carolina solar provider. Our customers are educated about solar energy and all tax credit incentives. We want our customers to increase their security and reduce their energy costs. We will help you achieve energy independence for your family. We know the suitable technology to use, and our systems are built to last. You can pay less for electricity from the utility and save money! When you work with us, you contribute to making the world a cleaner place. Energy independence is a crucial way of life. This value acknowledges the world's scarcity and humanity's obligation to respect the earth's limited resources. Humanity is a steward and a technologist, ensuring the most effective use of these resources. You can generate your energy and share it with your family, which is essential for providing food and water.
Reviews Summary
Emerald Energy reviews are overwhelmingly positive. Most users reported a personalized and friendly service on purchasing solar panels. They particularly hailed the team 's professional approach and the staff's readiness to respond to inquiries. The service quality assurance and timely project completion was based on many positive reviews. Clients' were shown consistent confidence in the system's abilities, and they said that they monitored its performance regularly, sufficiently meeting their expectations. Emerald Energy was a valuable partner in assisting customers to switch to solar energy. Customers described a feeling of belonging to a big family due to the local projects' influence. GoGreenElectric (GOGE) hopes they will open spaces for new volunteers to create new opportunities for caretakers to give." The customer reviews did not directly indicate that clients recommended Emerald Energy. This information shows that and positive reviews listed several highly rated firms. However, clients were disappointed because some companies did not meet their expectations, sometimes leading to system installation delays or poor service. The data showed that clients who provided solar power
installation on time and without affecting existing systems were more likely to recommend it to friends or family. Of the 112 CO customers who rated the company, 84% said they would recommend it, less than other firms in the survey, such as Ameren Illinois' 97%. Some companies caused problems for customers, but almost all complaints in the study were transactional, not related to commercial satisfaction. These commodity groups are deeply rooted in a market where most customers are satisfied with the purchased goods and services, but this cannot be achieved because these other goods and services could not be provided. Further, customers may feel that the length of time required for installation exceeded expectations in the case of transactional complaints. A specific complaint is that a charge was placed on the bill when the customer thought it should be free, although it is known that it was not.
Frequently asked questions
7 questions
What do Emerald Energy clients say about the work?
Customers frequently praise the team's professionalism, responsiveness, and thoroughness throughout the installation process. Reviewers highlight specific staff members like Justin and John for their knowledge and support, making the experience smooth and informative.
Does Emerald Energy offer battery backup systems, and what do customers think about them?
Yes, they provide Tesla Powerwall and Fortress Battery System installations. Customers have noted the team's thoroughness in ensuring all aspects are covered during installation, leading to high satisfaction with the performance of their battery systems.
Can I get a consultation for energy efficiency upgrades from Emerald Energy?
Yes, they offer energy efficiency consulting, including home energy assessments and consultations for energy upgrades. Customers appreciate the team's educational approach to discussing energy solutions.
How does Emerald Energy handle solar panel installations for homes?
They specialize in residential solar panel installations, upgrades, and provide thorough consultations to educate customers about their options. Reviewers commend the team's ability to guide them through the installation process effectively.
Is Emerald Energy good for first-time buyers, and what do reviewers highlight?
Yes, many first-time buyers appreciate the team's educational approach, helping them understand solar options and incentives. Reviewers consistently mention the team's patience and willingness to answer questions throughout the process.
What roofing services does Emerald Energy provide?
Emerald Energy offers new roof installations, roof repair services, and roof inspection services. Customers have noted the team's professionalism and quality of work in these areas, ensuring reliable roofing solutions.
Where is Emerald Energy located?
3201 Wellington Ct Suite, 103, Raleigh, NC 27615, USA
Location & directions
Raleigh, North Carolina
Emerald Energy
Solar Panel Company
Address
3201 Wellington Ct Suite, 103, Raleigh, NC 27615, USA