RentSafe Property Management, LLC

RentSafe Property Management, LLC provides an exemplary, reputable, dependable and local property management option for the greater Raleigh, NC area. Pricing is transparent with no hidden expenses. We cover tenant malicious damage($1,000), lease skips, and legal payouts. We promise to rent your property to a qualified tenant within 30 days or return your second month's management fee. We recover tenant eviction costs up to $2,000. If the tenant does not perform, we will replace them at no extra charge. Your property is also protected with our $1,000 pet damage prevention guarantee.

The feedback about working with Shawn, Kyle, and Rent Safe is pretty positive. Still, some of the clients pay positive comments about Shawn, Kyle, and Rent Safe. Most of Them also provide feedback related to Kyle as part of the team. However, some complaints present some recent negative experiences about working with them. Once they got affiliated with Popular Homes, some clients claim that the reception staff could not easily understand the matters of concern due to communication breakdown. Most of the review by a nurse practitioner from Hawaii raises concern about time difference. Other clients are usually not happy about how communication with the customer is handled. Someone is quoted that being hung by the customer care center after waiting for more than thirty minutes is ridiculous. Time to time, they don't understand customer concerns. On the other hand, other clients report satisfaction with the service they get from Rent Safe. Some report a good relationship with Tori by addressing the concerns of refrigerator replacement. Despite getting defects, most clients are happy with their property. There are also positive reviews of the maintenance responses for clients. Clients were happy with their maintenance as it was done in good time and the company followed up to confirm the satisfaction of the customers. I am also satisfied with the company, especially Kyle, for helping me settle at his residence. Most of the clients who are happy with the service thank the team and say they will always recommend Rent Safe to the next person. Client-landlord experience is also understood in this review as the client talks more about the ability to outsource tenant management while also being a landlord. I am a landlord. Though I outsourced tenant management, I lease without issues, and both my family and tenant were happy. Support during house selling was also significant. After outsourcing tenants, I once leased without issues and both me and my family and tenant were happy. Selling my house was very easy; they were there to help me in every step. The company has many clients, some of whom give all the reasons. Such reviews are a significant indicator that Rent Safe is in deeds a company where clients have different experiences, both positive and negative but where the positive experience exceeds.