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  1. US
  2. NC
  3. Winston-Salem
Flow Pre-Owned Center

Flow Pre-Owned Center

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1410 S Stratford Rd, Winston-Salem, NC 27103, USA Get Directions
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4.9

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ABOUT   Services Excellence Summary

Flow Companies would like to contribute to our community's common good and create societal value. Our presence in the community should be visible and make a difference. We want to be known not just for the distinctive products/services that we provide but also for how we invest in our community's future and engage with it. We want to have a reputation as a company that matters to society. We want to be a company that actively cares about the community, not just one that consumers value for the purchases they make. We want to be the kind of company where, if we were gone, the community would want us back because they would be missing out on something that contributed to their common good.

 

SUMMARY   Reviews Summary

Flow Auto Center has several happy customer accounts pointing out the high levels of professionalism of the staff. Several friends indicated Tanner as their preferred staff member at Flow. The testimonials assigned him rapid at replying to clients' questions and never pressured them into making their purchase. Charles, also, was helpful to a friend, given his helpfulness when she was procuring a new car. One of the happy customers spoke of Tanner wanting an SUV from another location and how he managed to finish a deal within a very short time. This way, everyone is given a chance to find a solution that they are looking for within the shortest time. A second person reiterates that salespeople let them buy cars without the unnecessary pressure that is common with other car dealers. This is the operational culture at Flow Auto Center: customers are cared for and can choose what they need without being hurried to make a decision. Services are fast and employees are an example of their professionalism all the time. The customer service personnel are professional and good-hearted to the extent that they don't make buyers feel pressured. One person says that Charles was a pleasure to work with and comes highly recommended. They are grateful to Flow Auto Center for their remarkable customer service, and even if they are not thinking about buying a car, they will continue to service their car there. One person reported that the center is a place where every customer should feel at home and that they are welcome. One narrator expressed gratitude towards Eric; an employee at the center, he stated that he was human-hearted and that his politeness had made the transaction simple, making him still feel satisfied with the excellent services provided. He was happy to be associated with the center. The courteous and kind-hearted staff of Flow Auto Center are another reason that make a second and other subsequent purchase easy like the first one. Peace of mind and trust are other benefits that this person is sure other car buyers long to experience. These benefits are rare with other car dealers who always want to deal with customers with a motive of maximizing their profits. There is no hidden fee and the process is open to every customer, it has to be observed that all these people express their great joy and congratulate the sales center for the wonderful service offered. He added that all people who need to have a new car experience have to know that the place they can be treated . T, success and satisfaction are everything. Car buyers are happy and satisfied with the business and the speedy transactions with most of them generating more sales traffic because of their goodwill. Other buyers who find a drunk car will rush into the sales center since they have realized it will be easy to realize their goals there making it easy for people to be happy at all times, also, their deals are continually seen to have no hidden things and this makes every person who needs to buy a car have the ability to do it without any unnecessary note. Every person wants to see themselves transact and realize that they avoided any unnecessary cost. Car buyers visiting the sales center will enjoy a good time wanting to buy the new car, this is because of the polite staff who are waiting to receive them and interact with them at will, where this, the sales process will be easy and fast. This is the reason why a person who has visited this please will end up talking good and referring people to the same place due to the surety that wherever you go you have to be received well . These are the sales processes that have made this person advise the persons wanting to buy a car that it will be easy and quick. They add that these salespeople make the purchase easy to be absorbed. . Car buyers have expressed their satisfaction when they bought their cars from because they have seen the good car dealers company and have wanted to know the one they can be having to transact any time they need a new car. People buying a new car from can be assured of the best deals on the new car since everybody is there looking for the best way to transact. A person indicated in their comment that he is an -Buick Encore GX owner but had some mechanical issues. The car salesperson recommended he trade in the car and buy a second hand Toyota. They achieved value for their old car by trading in and utilized the opportunity to buy a better car from the sales center. This is a company that understands the needs of their customers by providing them with a solution to every problem they have. Every car buyer in the car sales center will have a document that will show that they were assisted in every transaction. This is the reason why one person wanted to thank the salesperson and is satisfied with the positive responses when he needed any help. Consequently, the buyer will be able to refer people there, and since this company cares about satisfaction and service the customer, these are the things that will make a -car dealer's clients refer others to the same care dealers. .

 

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Pros & Cons

PROS
recommend (28)
highly recommend ... (13)
great experience ... (5)
very helpful (5)
great job (5)
very professiona ... (4)
helped me (4)
professional and ... (3)
very friendly (3)
very happy (3)
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Cons
no response (2)
Flow Pre-Owned Center Reviews: 103. Average Rating: 4.9
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