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Review Keywords Analysis

  1. US
  2. NJ
  3. Paterson
Nationwide Motors LLC
Nationwide Motors LLC
Nationwide Motors LLC

Nationwide Motors LLC

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112 E Railway Ave, Paterson, NJ 07503, USA Get Directions
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ABOUT   Services Excellence Summary

At Nationwide Motors LLC, we carry both new and pre-owned cars. We believe in servicing our own cars, so each of our autos is inspected by our automotive maintenance team. Our personnel will do everything possible to make your time with us enjoyable and stress-free, from the moment you park in our lot to the instant you receive your car keys. If you have any questions, don't hesitate to ask our experts. They possess a combined experience of several decades. If you need to borrow money to buy a car, do it with us. This program eliminates the need for a trip to the credit union. Changes to the fixed repayment terms can only be made if the customer consents and financial experts from our department agree with the decision.

 

SUMMARY   Reviews Summary

The reviews highlight an overwhelmingly positive customer service experience at Nationwide Motors. Many customers mention the excellent service, with a standout. field of Pablo, Mariana, and Hosny for their helpfulness and hospitality. The most consistent feature of the reviews is a thorough knowledge of the cars, from the inspections to the paperwork, and other services, such as testing. , assistance, courtesy rides, and explanations. Friendly service and results were consistently excellent, and many customers were very satisfied. There is also a generalization that the dealer is very happy because they can get what they want, which is a result when the employees are very helpful. The dealer is highly recommended for anyone who needs a car. \n Some of the reviews also highlight how the dealer turned a bad situation into a positive experience. For example, one customer wanted a specific car but was flexible enough to be counseled to get a better one. Also, the family had been looking for a car from another dealer but decided to. for the attention they got. There are two clear things the company may need to look at: when a customer does not buy a car and still has a feeling that they got a good deal, customer empathy is there. The reviews recommend that the dealer emphasize transparency and satisfaction in the marketing messages. The customers show that they like the customer relations, which cannot be claimed in advertising if any client shows up at the dealer. This is a good and consistent way to. the company's value here is its transparency and customer orientation RESULTS_ANAL Not only are the customers satisfied, but they also recommend the dealer to anyone who needs a car, meaning that the value that the customers get from the dealer is more than the money that they spent. 56="@how the company delivers customer satisfaction.Results. not transactional_based_on_empathy(empathy) so the company can use satisfaction as the basis of their value to lure or retain customers._dpPAB dp.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (20)
highly recommend ... (7)
very helpful (7)
helped me (5)
great place (5)
very friendly (5)
accommodating (3)
recommended (3)
very professiona ... (3)
excellent servic ... (3)
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Cons
rude (3)
stay away (3)
very disappointe ... (1)
disappointed (1)
0 stars (1)
expensive (1)
horrible (1)
waste your time (1)
disrespectful (1)
they are rude (1)
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Nationwide Motors LLC Reviews: 100. Average Rating: 4.1
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