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Mark Diamond's Jewelers

Name: Mark Diamond's Jewelers
Address: Albuquerque, US
Telephone: +15052969525
Rating: 4.89

100 reviews

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+15052969525

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8000 Paseo Del Norte Blvd NE B-1, Albuquerque, NM 87122, USA Get Directions

engagement ring designer Best Engagement Ring Designers in United States Best Engagement Ring Designers in New Mexico

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ABOUT Services Excellence Summary

Mark Diamond's Jewelry is a reputable jewelry shop in Albuquerque, New Mexico, and is managed by three generations. For many years, Mark Diamond's Jewelry has been assisting people in celebrating their special occasions, such as Weddings and Anniversaries. They sell a variety of jewelry, including engagement rings, wedding rings, diamonds, and watches. We sell only unique and superior quality jewelry that all our customers will cherish. It's a symbol of the love that was shared during a special moment. Our local community and clients appreciate the high quality of the services we provide. Our customer service experience is all about that, regardless of the client's jewelry budget. Mark Diamond's Jewelry management and its family members are committed to upholding these high-quality and ethical values.

SUMMARY Reviews Summary

Customers are impressed with Mark Diamond's Jewelers. They espouse the team's efficiency and courtesy on a wide range of custom and repair projects. The positive online reviews from various customers revealed how engaged and how quickly the Mark Diamonds team tackled each issue. Most customers encountered a more personable online experience, working mostly with Joe who showed a high professional trait. They say Joe is greatly responsive, taking after-sales services to a commendable level. He still made the process personal with most people appreciating the depth of trust shown by Joe, especially as he shared feedback on the different jewelry designs and even followed up on the projects. For example, two clients mentioned that Joe gave up his day off to fix the jewelry within their set timelines. One of Mark Diamonds' suppliers, Sandra, was highly appreciated as a great customer care service provider. Customers say she is knowledgeable and very understanding. She knows the products so that even follow-up questions are accommodated. The overall services of Mark Diamonds are client-focused, exhibiting flexibility, ease of engagement and a high service level. Customers appreciate their great care of jewelry - thanking the store on the repair of very many valuable jewelry and reset services. Every time they have received the jewelry, the work has been of good standard. Customers mainly attribute the success of the services to Mark Diamonds making their custom jewelry needs highly recommended.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (23)

highly recommend ... (13)

helped me (9)

very friendly (5)

great customer s ... (4)

will be back (4)

accommodating (3)

great experience ... (3)

very helpful (3)

friendly and kno ... (3)

Cons

disappointing (1)

stay away (1)

expensive (1)

bad experience (1)

terrible service ... (1)

angry (1)

terrible (1)

expensive (1)