Established in 2003, Intelligent Technical Solutions provides professional IT consultancy and support services for enterprises. ITS headquarters are located in Las Vegas and we provide services in Chicago, Pasadena, and Phoenix. Our other two offices are located in San Francisco and Detroit. We provide Computer Support, Network Support, Fiber-optic High-Speed Internet, Business VOIP Phone Systems, Cloud Backup Services, and so more. Managed IT Services is also offered to cover all your technical needs. Our IT Support Team can serve as your organization’s IT support team. Our services range from repairs, support, and upgrades to network security upgrades.
There is more risk today than ever before, and cybercrime is on the rise. You can build a strong Cybersecurity program and Cyber Resilience with ITS to counter these threats.addContainerGapYour team will be able to concentrate on the most important company goals. We offer services in many areas to help your team fully focus on your mission.
Reviews Summary
ITS has predominantly positive reviews, particularly about their support and staff. One reviewer mentioned how they lacked storage in their devices but were taken care of through temporary file deletion and other cleaning techniques before being offered storage advice and serviced well by Kurt. There are claims that support is swift and that the tech support team is very knowledgeable and courteous. There was an instance where internet troubleshooting was requested, and ITS promptly provided help, showing that they are always available and ready to help as per one review. People say Kevin and Federico have strong technical abilities, and they handle things quickly and efficiently. The fact that there is a knowledgeable team that communicates well and goes out of their way to resolve issues satisfactorily makes the service from ITS more commendable. Personal feelings and interactions with customers are treasured by ITS, which is why people say they are pleased and the staff is caring. The benefits at ITS are positive, from their feedback about issues and the speed at which they process them to the real concern that their clients have and the freedom and dismissiveness they have to ensure the final quality and solve all problems that arise. There is no room for doubts anymore that they have the best performance, especially after another customer thanked the employees so much because they worked together to make their company better, of which he is most grateful. This is such a company that has proved to themselves and their customers that they value what others feel more than what they believe they offer and that they are well-responding and accountable to the statement and their customers.
Frequently asked questions
7 questions
Does Intelligent Technical Solutions offer technical support in Las Vegas, and what do clients say about their response time?
Yes, they provide technical support, including general tech support, application troubleshooting, and network issue resolution. Clients frequently praise their fast response times and knowledgeable technicians, often resolving issues on the same day.
What services does Intelligent Technical Solutions provide for managed IT services?
They offer system monitoring, data backup solutions, and cloud storage management as part of their managed IT services. Their team ensures that all technical requirements are addressed efficiently.
What do Intelligent Technical Solutions clients say about their IT consulting services?
Clients highlight their expertise in technology assessment, implementation planning, and vendor management. Reviewers appreciate the staff's depth of knowledge and their ability to handle complex IT needs effectively.
Can I get VOIP services from Intelligent Technical Solutions, and what features do they implement?
Yes, they provide VOIP services, including phone system setup, configuration and support, and feature implementation. Clients have noted satisfaction with the features offered and the support provided during setup.
What hours is Intelligent Technical Solutions open for business?
How does Intelligent Technical Solutions handle cloud computing solutions?
They offer cloud integration, virtual desktop setup, and cloud security services. Clients appreciate their ability to streamline operations and enhance security through these solutions.