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Office1 Las Vegas | Managed IT Services
Office1 Las Vegas | Managed IT Services
Office1 Las Vegas | Managed IT Services
Office1 Las Vegas | Managed IT Services

Office1 Las Vegas | Managed IT Services

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720 S 4th St, Las Vegas, NV 89101, USA Get Directions
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ABOUT   Services Excellence Summary

As an MSSP, Office 1 acts as a single touchpoint for all security-related queries, thus providing the company with a single source that meets all its needs. It gives IT departments that are already overstretched an easier system to use without managing multiple products or UIs to secure their IT infrastructures. Everything we have always done is designed to create innovative solutions that help our customers succeed. This objective has been a consistent theme. We have actively predicted technology trends and developed innovative solutions that change office operations for the better. Our goal is to work with organizations to understand their problems, subsequently creating practical solutions for their needs. Our solutions simplify the business workflow and also improve office efficiency. We provide collaboration tools to make the team work effectively and assist in developing the necessary solutions. We are poised to be a single source for your company, providing unique and modern office solutions.

 

SUMMARY   Reviews Summary

Office1 reviews describe the company as an excellent company with strong customer support. Several reviews highlight the helpfulness of the staff with one reviewer mentioning that the staff goes above and beyond to ensure customer satisfaction. Another reviewer stated that the team is always professional, prompt, and proactive like a recent story where a client mentioned Davis serviced and prevented downtime before any of the machines had faults. The staff compliments the IT support team led by Joel, Nick, and Curtis. Another client was thankful for how the tech identified and fixed the certificate error on their machine. In addition, the staff showed the client how to configure the machine during the call leaving no doubts on how to handle future similar issues. The tech also optimized other machines making them work more smoothly. Another customer was satisfied with the new machines they tested and decided to install new ones. Many of the clients were happy with the new purchases, and the browsing customer service and the mortgage bank. Numerous clients were pleased with the firm's service because of efficient machines that did not have any faults and prompt service for the machines that needed service. The client support team provides the complete support for any client who has a problem during use. The service I received is commendable. The website offers support in configuration which I found help because I was able to configure the machines myself. Multiple clients had issues but could configure the machines and did not have to contact the support team, except when purchasing. So, the clients report having an overall positive experience with Office1 and some of the attractive elements of the company include great customer service, reliability, promptness and professionalism. Office1 clients also express happiness with the holistic approach taken by the company in service delivery, making them feel like their needs come first. Ingenious Walk firmly recommends businesses that are looking for IT and machines to lease to sign up with Office1.

 

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great company (4)
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great service (1)
they understand (1)
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so impressed (1)
service is great ... (1)
very responsive (1)
prompt service (1)
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Office1 Las Vegas | Managed IT Services Reviews: 39. Average Rating: 4.5

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