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  1. US
  2. NV
  3. Reno
Mountain West Auto
Mountain West Auto
Mountain West Auto
Mountain West Auto

Mountain West Auto

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1220 Kietzke Ln, Reno, NV 89502, USA Get Directions
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ABOUT   Services Excellence Summary

At Mountain West Auto, our goal is to be the car home for drivers in the Reno area. We have a huge selection of new and used cars, in addition to superior customer service and car care. We happily serve Northern Nevada, and our friendly staff will make your used car and truck shopping experience simple and enjoyable. Our used car lot in Reno has competitive prices on all our used cars, so you won't need to shop anywhere else. If you live nearby, come see Mountain West Auto, conveniently located near South Lake Tahoe, CA, to find the best deal on used vehicles near you. Get started looking for used cars now!

 

SUMMARY   Reviews Summary

Mountain West Auto has the top client service and professional staff. Testimonies point out Dez and Phil’s professionalism. Dez’s patience and friendliness made him an outstanding salesman. The low-pressure environment assists clients. It makes clients feel at ease to purchase a vehicle. The staff ensure first-time clients are not scared when buying. Some clients did not expect to buy a vehicle. However, the customer care makes them comfortable to shop. Mountain West Auto’s clients can testify to this. Dealership’s personnel including Desmond make it possible to get the car you need. The staff lead you step by step. The mountain west team understand the kind of assistance you need while buying a car. That is why they work compassionately to ensure you purchase the right vehicle for you. Mostly, when you think loans and car loan debts are a challenge. Some dealerships leave the client in debt. Mountain West understands the risk and works compassionately with the client. They ensure that the client feels the comfort of a reliable vehicle. The customer service is excellent. The teamwork and friendly community at Mountain West are reassuring. The client's dealership makes them feel happy and enjoy the service. This makes them keep coming. Often the mountain west dealer proves to be of help to most clients, especially those needing a vehicle to use. Dealership allows 3-month warranties and the right of returning a vehicle. This is to ensure satisfaction. Many clients can testify to the efficiency of the dealership. Happy clients like Dan, write email appreciating the dealer of the dealer for their great works. Dan had messy credit. He visited different dealers, and all of them disappointed him. Dan had little hope in car dealers at this time. A friend directed him to these dealers. He visited and explained himself to a dealer. Dan was welcomed without any judgement because of his weary face. Immediately the dealer called the credit to check. The dealer showed Dan different vehicles giving him a chance to select. By the time the credit reply email, Dan had one vehicle in his mind. He explained his credit to the dealer. The dealer told him to relax as the dealer talked ordering for the vehicle. Dan was surprised when the vehicle was finally brought. Dan rushed to the dealership and drove the vehicle. Dan can now move from one place to another. Thank you very much Mountain West Auto. These clients are ready to keep supporting the store because of the excellent service. The store will continue to serve well with the client support.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (10)
very helpful (7)
great service (4)
great experience ... (4)
highly recommend ... (3)
recommended (3)
very comfortable ... (2)
amazing customer ... (2)
service was grea ... (2)
excellent custom ... (2)
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Cons
horrible (4)
unprofessional (2)
damages (2)
negative feedbac ... (2)
waste your time (1)
would not recomm ... (1)
not recommend (1)
very expensive (1)
expensive (1)
horrible custome ... (1)
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Mountain West Auto Reviews: 101. Average Rating: 3.2

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John Doe left a 5 star review
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