Helpful staffFriendly serviceReasonable pricingFast serviceExcellent customer serviceClean trucksSmooth rental processUnlimited mileageStayed late for serviceAccommodating on short notice
About this business
Enterprise Truck Rental proudly delivers the high level of customer service that customers expect from Enterprise. The larger cousin of Enterprise Rent-A-Car, Enterprise Truck Rental exemplifies the spirit found in every Enterprise rental truck. Enterprise Truck Rental’s customers are discovering why they have a reputation in industries. Our customizable rental solutions include all the features you need: daily, weekly, or monthly rental options, 3/4 to 1-ton pickups and cargo vans, and stakebed and straight trucks from 16 to 26 feet. designed specifically for business rentals. Seasonal, peak, and project-based rental needs for our customers are met at Enterprise, where we don’t just provide the truck; we ensure each customer gets the right truck for their requirements. For our customers, our 24-hour emergency roadside assistance truck rental company is completely portable. We offer free pickup and 24-hour Roadside Assistance as part of our customer service. Our truck rental centers are staffed with local experts who specialize in renting commercial trucks. Enterprise Truck Rental offers convenient, available and consolidated billing to business customers. Ask for a Stakebed, Stake Rack Truck, Flatbed or Van, and speak with an Enterprise Truck Rental representative in your area.
Reviews Summary
Enterprise Rent-A-Car's reviews spotlight an astonishing level of customer satisfaction at their Hamburg, NY location, particularly the outstanding service of Assistant Manager Brian Keane and Employees like Irving and Casey. Clients frequently mention that the employees are friendly, fast, and helpful, which makes the rental experience easy, even during a pandemic. Most renters commend the prices and accessibility of clean and functioning trucks, with a customer noting that the company's unlimited mileage package is beneficial. The rental process is deemed smooth, with all car options carefully explained before purchase. Clients urgently recommend this store to meet their rental needs. Most of the reviews include sincere and appreciative commendations of the staff's customer service. Customers are also not disheartened with this rental; instead, they express gratitude for the great rentals. Enterprise's Hamburg branch is not only loved by its customers but also referred to by them.
Frequently asked questions
7 questions
What do Enterprise Truck Rental clients say about the work?
Customers frequently praise the friendly and helpful staff, with specific mentions of Casey and Brian for their exceptional service. Reviewers appreciate the cleanliness of the trucks and the overall ease of the rental process, highlighting a positive experience.
Does Enterprise Truck Rental provide local truck rental services, and how do customers feel about their assistance?
Yes, they offer local truck rental services. Reviewers often mention the team’s helpfulness and promptness, especially during urgent needs, making it a reliable choice for truck rentals in Buffalo.
What are the hours of operation for Enterprise Truck Rental?
The hours are as follows: Monday: 7:00 AM - 5:00 PM, Tuesday: 7:00 AM - 5:00 PM, Wednesday: 7:00 AM - 5:00 PM, Thursday: 7:00 AM - 5:00 PM, Friday: 7:00 AM - 5:00 PM, Saturday: 8:00 AM - 12:00 PM, Sunday: Closed.
Can I rent a truck for long-distance moves with Enterprise Truck Rental?
Yes, they provide long-distance truck rental services. Customers have noted the ease of renting for extended trips, often mentioning unlimited mileage as a beneficial feature.
What moving services does Enterprise Truck Rental offer?
They offer a range of moving services including packing supplies rental, moving labor assistance, and loading/unloading services, catering to various customer needs during their moving process.
How does Enterprise Truck Rental ensure customer satisfaction?
The team provides free pickup and 24-hour roadside assistance, which customers appreciate for added peace of mind during their rental experience.