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Gerber Collision & Glass

Name: Gerber Collision & Glass
Address: Buffalo, US
Telephone: +17162583900
Rating: 4.4356

101 reviews

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+17162583900

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973 Hertel Ave, Buffalo, NY 14216, USA Get Directions

auto glass repair services Top Car Glass Repair Service in United States Top Car Glass Repair Service in New York

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ABOUT Services Excellence Summary

Gerber Collision & Glass Rochester / Hertel Avenue provides auto body and collision repair services. Dent / scratches repair / elimination are also available. Frame straightening is another option. Auto paint repair and paintless dent repair (PDR). Bumper repair is also available. Our all-inclusive auto body shop is located in Buffalo. Imagine that a small rock chip or crack in your windshield is caused by a truck driving in front of you. That chip can already cause damage. Restore visibility by filling the crack. Cracks can cause the driver to lose their vision and be dangerous. Another issue is your windshield. Your car's passenger compartment was built to provide you with a protective shell inside during an accident. The passenger airbag in your vehicle is designed to utilize the windshield as a safety backstop if you are involved in an accident. The rock chip or crack in the windshield could compromise the integrity of the windshield. The airbag could not be deployed properly, which could cause the structure of your passenger compartment to be unstable, making driving dangerous! A small chip or crack in the windshield is the starting point for all of this.

SUMMARY Reviews Summary

Most reviewers agree that the customer service is excellent at Gerber Collision – helpful, accommodating, communicative, and professional. Many reviewers highlight communication, remarking that the staff kept them informed and that the combination of customer service and precision car repairs made quality service and expert repair make it a standout choice. Everyone is also happy with the treatment they received and especially grateful for how the staff handled their car troubles. The consensus is: taking your vehicle to Gerber Collision means receiving exceptional repair service from highly trained professionals in a welcoming environment. Potential clients should rest assured that whichever branch they visit, they can do the job.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (10)

great job (5)

highly recommend ... (4)

great customer s ... (3)

highly recommend ... (3)

recommended (3)

good experience (3)

accommodating (2)

excellent servic ... (2)

great place (2)

Cons

rude (2)

was damaged (1)

not recommend (1)

high prices (1)

not impressed (1)

unprofessional (1)

worst experience ... (1)

rude customer se ... (1)

worst experience ... (1)

dishonest (1)