Helpful staffGood customer serviceUnique parts sourcingFair pricingQuick serviceCompassionate staffKnowledgeable staffIn stock itemsEfficient returnsBetter prices than competitors
About this business
At NAPA Auto Parts, we ensure that customers receive the components and services they need quickly, conveniently, and securely. Our customers can take advantage of curbside pick-up, shipment, online shopping, and in-store options. We give the Buffalo region access to over 16,000 NAPA AutoCare Centers and 6,000 NAPA AUTOPARTS sites. Our Motor Never Stops (tm) at NAPA as we work to meet our customer needs, whether visiting us or ordering online. NAPA Auto Parts is the greatest place to purchase automobile components for your automobile. We can assist you in locating the best car battery, brake, filter, wiper, headlight, or other component that is right for your automobile. Our store inventory includes tools, accessories, and parts for trucks, cars, boats, and RVs. You can place your order for parts online or by phone and then pick it up in person or request curbside delivery.
Your local NAPA Auto Parts team is eager to help you!
Reviews Summary
Customer reviews synopsis:
Customers highly recommend the shop and the staff. Excellent counter people, price, service, and professionalism. Bill and Mark go beyond to find unique or rare parts and have them shipped, and the receipt mandatory for returns. The customer saw the receipt at home before visiting the customer service and the product, they want to exchange soon. Such experiences are exceptional, extending to other stores also, such as a friendly registration table with compassion. Unfortunately, the shop may lack any parts, but no one leaves at that point. Assistants call other suppliers to help the customer. Such actions prove NAPA to be more helpful than Advance Auto Parts. Inside, you will find what you are looking for and leave the store impressed at all times. However, the prices are a bit high, and they highly recommend to shop there.
Frequently asked questions
7 questions
What do NAPA Auto Parts clients say about the work?
Reviewers consistently praise the knowledgeable staff, particularly Bill and Mark, for their helpfulness and professionalism. Many customers highlight their ability to find unique and rare parts, ensuring a positive experience with quick service.
Does NAPA Auto Parts offer special orders for unique parts?
Yes, they provide special orders for unique parts, rare parts shipping, and custom orders, ensuring that customers can find exactly what they need for their vehicles.
Can I get assistance with returns and exchanges at NAPA Auto Parts?
Absolutely, they offer customer service that includes in-store assistance, part sourcing, and handling returns and exchanges, making the process straightforward for customers.
What are the hours of operation for NAPA Auto Parts?
Their hours are as follows: Monday: 7:30 AM - 7:00 PM, Tuesday: 7:30 AM - 7:00 PM, Wednesday: 7:30 AM - 7:00 PM, Thursday: 7:30 AM - 7:00 PM, Friday: 7:30 AM - 7:00 PM, Saturday: 8:00 AM - 5:00 PM, Sunday: 9:00 AM - 3:00 PM.
What types of batteries does NAPA Auto Parts sell?
They offer a variety of battery sales, including car batteries, motorcycle batteries, and battery accessories, catering to different vehicle needs.
How does NAPA Auto Parts handle customer service?
The team provides in-store assistance and part sourcing, ensuring customers receive the help they need quickly. Reviewers frequently commend their professional and friendly staff.