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  2. NY
  3. Buffalo
Russo's Auto Service

Russo's Auto Service

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198 Oak St, Buffalo, NY 14203, USA Get Directions
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ABOUT   Services Excellence Summary

At Russo's Auto Service, we've assembled a wise and knowledgeable crew. Our service writers, Jack, Karl, Joe, and Jeff, will provide any assistance you need over your car's life. Please let us show you how we will keep your vehicle on the road so you can get where you want to go. We place a great emphasis on preventative maintenance. We understand that easy tasks like changing the motor oil, rotating the tires, flushing the power steering system, flushing the cooling system, and performing transmission services will help you avoid more costly repairs. In addition to saving you thousands in repairs, regular maintenance can add years to your vehicle's life. Our crew has over 150 combined years of automotive experience. This helps us grasp how important "downtime" may be. We prioritize ensuring your vehicle is ready to go when you are. Our parts department is fully stocked, ensuring you have everything you need and minimizing your downtime. Many of our nearby and national suppliers and warehouses have provided us with the component we need. Will you be able to get to your job once your car has been dropped off? Our shuttle service can take you to your job. Our downtown shuttle will take you to your job safely and on time.

 

SUMMARY   Reviews Summary

Customer reviews for Russo's indicate excellent customer service and experienced staff. The majority of clients recognize their honest pricing and reliable work. Additionally, pick-up and drop-off services are convenient, and the family-owned shop will make you feel like you are part of it. Its 15 years of great experience show that it is highly recommended. Their high-priced labor is compensated by the quality and dependability of their work. They are the most professional place to take a car to for repairs. The company's response to emergency situations is commendable, even in a pinch. Customer ratings indicate that Russo's is thoroughly dedicated to customer satisfaction.

 

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Pros & Cons

PROS
recommend (9)
highly recommend ... (4)
great job (3)
friendly staff (3)
very professiona ... (3)
excellent servic ... (3)
exceptional cust ... (2)
done perfectly (2)
very friendly (2)
went the extra m ... (2)
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Cons
over priced (1)

Russo's Auto Service Reviews: 102. Average Rating: 4.7

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