pillars of our practice, and we are actively seeking ways to engage more family members in supporting the company’s mission.
Custom Care is a family-owned and operated company that is committed to helping its clients transform and renew their homes and businesses after disaster and damage. Our commitment to families extends to each of our clients, and everything we do is a reflection of this. With a focus on quality, safety, and respect, we ensure that each of our clients receives the highest level of care and attention. We are dedicated to creating a healthy, safe, and efficient environment for your family or business by offering environmentally friendly solutions and modern equipment that will remove stress and restore your comfort.
Reviews Summary
The majority of reviewers are satisfied with Mike and Amanda's quick and competent remediation work. Customers attest to the crew's punctuality and professionalism as well as their ability to complete the work quickly without sacrificing quality. The detailed analysis of the cleanup work done by Mike and Amanda has been widely acknowledged. The team is also approachable and communicative, minimizing anxiety related to the disaster. Most of the reviewers also express gratitude for the fact that Mike and Amanda have gone beyond the call of duty, ensuring that their clients receive the best care possible. Other customers recognize the professionalism of the entire business. The crew's quick responses and willingness to provide expert advice consistently earn high marks. The same goes for reviewers who are fully satisfied with the company's various stages of work. They are satisfied with the expertise and efficiency of both Jim and Steven and the remediation and restoration processes and the efficiency of communication and attention to detail and customer care. This level of service demonstrates the high regard I hold for customers. This is an approach that expects our customers and has the advantage of managing stressful situations.
Frequently asked questions
7 questions
What do Custom Care clients say about their response time for emergency services in New York?
Reviewers consistently praise Custom Care for their prompt response to emergencies, noting that the team arrives quickly and handles issues professionally. For instance, one client mentioned they were helped within an hour of contacting them.
Does Custom Care offer assistance with insurance claims, and how do clients feel about that service?
Yes, Custom Care provides insurance claims assistance, including claims evaluation and negotiation help. Clients have highlighted their expertise in dealing with insurance companies, making the process smoother and less stressful.
What services does Custom Care - Long Island Restoration Company provide?
Custom Care offers a range of services including Water Damage Restoration (Emergency Water Removal, Structural Drying, Mold Remediation), Fire Damage Restoration (Smoke Damage Cleanup, Soot Removal, Reconstruction Services), Flood Cleanup (Debris Removal, Flood Damage Assessment, Dehumidification), Insurance Claims Assistance (Claims Evaluation, Documentation Support, Negotiation Help), and Home Reconstruction (Drywall Installation, Carpentry Services, Painting Services).
Can I get a free consultation from Custom Care before starting a project?
Yes, Custom Care offers free consultations, allowing potential clients to discuss their needs and receive expert advice without any obligation. This has been noted positively by clients in their reviews.
What hours is Custom Care - Long Island Restoration Company available for service?
Custom Care operates 24 hours a day, seven days a week: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
How does Custom Care handle water damage restoration in New York?
Custom Care specializes in water damage restoration, providing emergency water removal, structural drying, and mold remediation. Clients have reported effective and professional handling of their water damage issues, often arriving promptly to mitigate further damage.
Where is Custom Care - Long Island Restoration Company located?
217 Knickerbocker Ave Suite 4, Bohemia, NY 11716, USA
Location & directions
New York, New York
Custom Care - Long Island Restoration Company
General Contractor
Address
217 Knickerbocker Ave Suite 4, Bohemia, NY 11716, USA