Whether you are moving out of dorms to your very first Brooklyn apartment, relocating to your ideal home in Brooklyn, or moving across the US to Phoenix, Arizona, FlatRate can ensure it is a perfect experience.
Reviews Summary
The majority of the reviews for FlatRate have praised the company's professionalism, efficiency, and attentive handling of various moving projects. Multiple reviewers singled out their moving teams for performing exceptional work, with many highlighting the excellent service of individuals such as Dash, Roberto, Adriana, and Dennis. The company's attention to customer needs and smooth transitions were noted in reviews that discussed the straightforward and quick quotations process available. The company handled various moves, including complex situations like moving large items and navigating narrow doorways and other issues. The thorough and efficient service helped to alleviate the stress of the moves. The company's timeliness, cleanliness and professionalism before, during, and after the move was appreciated. In short, the overwhelming sentiment toward FlatRate is positive, with the consensus being that it is the best moving option.
Frequently asked questions
7 questions
What do FlatRate Moving clients say about the work?
Clients frequently praise the team's professionalism, efficiency, and care in handling belongings. Specific staff like Adriana, Dennis, and Oscar receive commendations for their excellent service, timely responses, and ability to manage complex moves smoothly.
Does FlatRate Moving offer packing services, and how do customers feel about them?
Yes, they provide packing services along with local and interstate moving. Reviewers express satisfaction with the careful packing of fragile items and the overall efficiency of the moving team during the packing process.
Can I get a pre-move consultation with FlatRate Moving?
Yes, they offer a pre-move consultation as part of their customer support services. This helps clients plan their moves effectively and address any specific needs.
How does FlatRate Moving handle fragile item packing?
They specialize in fragile item packing, ensuring careful handling and protection during the move. Reviewers have noted the team's meticulous approach to packing delicate belongings.
What happens if I need to change my move coordination with FlatRate Moving?
FlatRate Moving includes change coordination in their services, allowing clients to adjust their plans as needed. Customers have reported positive experiences with the team's flexibility and responsiveness in managing changes.
Does FlatRate Moving offer tracking services during the move?
Yes, they provide tracking services included in the move, allowing clients to monitor the progress of their belongings. This feature has been appreciated by customers for its transparency.