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  1. US
  2. NY
  3. New York
Mike's Auto
Mike's Auto
Mike's Auto

Mike's Auto

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218 E 121st St, New York, NY 10035, USA Get Directions

4.5

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ABOUT   Services Excellence Summary

Mike's Auto boasts over a decade in car care. We are a one-stop shop for all automobile and SUV maintenance and repair needs. Dealers often charge a lot, but we offer better value by providing a variety of services without additional costs. Businesses such as Mike's Auto can do more than just car repairs and tune-up services. Our experts have been in the industry for more than a decade, offering the most comprehensive warranties and training. Our company employs highly skilled and educated experts who stay up-to-date on any new changes in the automotive repair industry. Mike's Auto is a one-stop solution for car maintenance and repair. For people to get the most out of their vehicles, they need to understand how to use them. Our company is concerned not only about cars but also about people. People are unique, and that is why our company is capable of devising a customized program based on how a person uses his or her car. We understand these programs, and this enables us to keep you and your car safe. We at Mike's Auto are willing to offer the best services possible to warrant your satisfaction.

 

SUMMARY   Reviews Summary

Mike's Auto Service boasts overwhelmingly positive reviews from satisfied customers, who laud his honest, competent service. Numerous customers have reported that Mike granted them free perspective checks, finding that they didn't need any repairs contrary to other mechanics. He has rescued clients' cars from total breakdowns, such as a brake failure, and had them back on the road within 24 hours. His diligent searching for affordable replacements, as in the case of a rare catalytic converter, and how he interacted with the insurance company and how he installed is the practical example of Mike going above and beyond. His friendly professionalism was frequently appreciated by clients.("'Personal Communication,' ; 'Understanding Me as a Person'). The free or low-cost services that other mechanics charged for made Mike 'a saint' and a workshop where customers would frequently go for inspections were praised for being a place where free or low-cost services were provided. Mike's approaches to servicing were honest and kind, and the customer comments overwhelmingly recommended his car repair shop.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (4)
highly recommend ... (3)
very kind (2)
great service (2)
quality work (2)
friendly and pro ... (1)
quality service (1)
no complaints (1)
good people (1)
friendly staff (1)
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Cons
would not recomm ... (1)
not recommend (1)
scratches (1)
dissatisfied (1)
Mike's Auto Reviews: 52. Average Rating: 4.5
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