MyClean’s standing is based on their straightforward solution to getting your office or home clean and safe. Cleaners use EPA registered items proven to kill the virus originating COVID-19. They adhere to the CDC's guidelines. Our cleaners fully maintain and straighten up all surfaces. Along with the core services mentioned above, we also offer basic UV disinfection treatments. The cleaning technology kills bacteria and viruses without leaving residue or harmful chemicals. MyClean will give you a Great Clean Guarantee if you do not like something about the results.
The corporate stance on the well-being and health of its workers is crucial. Cleaners are on the payroll and not part of the gig economy. We also offer personal protective equipment (PPE) to our cleaners, such as personal thermometers and gloves. Our protocols also dictate their temperature must be taken and logged daily and if they feel badly, they should be disengaged immediately from their duties.
Reviews Summary
MyClean has an overwhelming number of favorable reviews, especially emphasizing the professionalism, courtesy, and thoroughness of the employees. Clients express gratitude for the excellent service, including Vontetta, Alli, and the team who provided after-construction cleaning services. They had positive evaluations and often commended the ease of scheduling a clean. The pricing of the company may be expensive, but the customers pay higher to receive the best services. While problems occasionally occur, as with the client who mentioned the misplaced review on their account, most of the evaluations are positive. This is due to the company's customer service, which prioritizes the client. One of the critical success factors for MyClean is that it ensures consistency in cleanliness and service even when re-engaging different cleaners. MyClean clients are highly likely to offer positive reviews and recommend the company's excellent services.
Frequently asked questions
7 questions
What do MyClean clients say about the work?
Clients frequently praise the thoroughness and professionalism of the cleaners at MyClean. Specific staff members like George and Luz are mentioned for their punctuality and attention to detail, contributing to a consistently high-quality cleaning experience.
Does MyClean offer a satisfaction guarantee for their cleaning services?
Yes, MyClean provides a Great Clean Guarantee, ensuring that if clients are not completely satisfied with the service, they will address the issue to meet expectations.
What types of cleaning services does MyClean provide?
MyClean offers a range of services including Standard Cleaning (Bathroom Cleaning, Kitchen Cleaning, Floor Cleaning), Deep Cleaning (Full House Deep Clean, Post-Construction Clean, Move-In/Move-Out Clean), Specialty Cleaning (Disinfection Services, Carpet Cleaning, Window Cleaning), and Event Cleaning (Indoor Event Cleaning, Outdoor Event Cleaning, Post-Event Cleanup).
Can I expect MyClean to handle post-construction cleaning effectively?
Yes, MyClean is noted for their excellent post-construction cleaning services. Reviewers highlight their thoroughness and professionalism, ensuring that spaces are left immaculate after renovations.
Does the team at MyClean use environmentally friendly cleaning products?
Yes, MyClean uses EPA registered cleaning products and follows CDC guidelines, ensuring a safe and non-toxic cleaning environment for homes and offices.
How does MyClean ensure the safety and well-being of its cleaning staff?
MyClean prioritizes employee safety by providing personal protective equipment (PPE) and requiring daily temperature checks for their cleaners, ensuring a safe working environment.