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Wempe Jewelers – Exquisite Timepieces & Jewelry

Wempe Jewelers – Exquisite Timepieces & Jewelry

Name: Wempe Jewelers – Exquisite Timepieces & Jewelry
Address: New York, US
Telephone: +12123979000
Rating: 4.7273

99 reviews

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+12123979000

Open 10:30 AM - 6:00 PM now

700 Fifth Avenue, W 55th St, New York, NY 10019, USA Get Directions

watch store Best Watch Stores in United States Best Watch Stores in New York

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ABOUT Services Excellence Summary

Founded in Elsfleth in Lower Saxony in 1878. Ever since then, we have been at home in Hamburg. Gerhard D. Wempe founded the company in 1878 with 80 German Marks and a dream of his own watch shop. We are now a reliable partner to the leading brands in luxury jewelry and watches. All our workshops contain valuable pieces and watches of high quality. Family ownership ties us closely to the company and our values.

SUMMARY Reviews Summary

Shoppers agree that Wempe provides unparalleled experiences due to its staff and inventory. The environment is sleek, and customers feel welcomed and trusted. Melanie, Jules, David, Wanda, Andre, and Manuela have been singled out for fully leveraging their expertise, honesty, and helpfulness to enhance the sales experience, with every customer's unique needs treated beneficently. Each built a personal connection with consumers, and Melanie's modification and crafting work with the jewelry are praised. Many buyers recognized that Wempe does not hold judgment even though most sellers have a publicity reputation. As a result, the dealer is deemed friendly and knowledgeable, and buyers frequently return because Wempe's expertise and understanding are superior. This means that current buyers have a keen sense of other brands, while new consumers are introduced to the showroom's design. Buyers are so pleased with their retail experiences that they anticipates expanding the collection, such as with a wedding present or an upgraded piece. Most consumers recognize the dealer as essential or the premier category because the customer service gave rise to a new recommendation or someone concluded that the brand is flawless from sales to purchases and to usage. There may be various favorite products, but the greatest selling point of the shop is the employee's incentive to help in a way that excels.

Carol B left a 5 star review

★★★★★

On TrustAnalytica

Sep 25

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Reputation Change over time

Pros & Cons

PROS

recommend (20)

highly recommend ... (15)

helped me (6)

great experience ... (5)

attention to det ... (4)

very knowledgeab ... (4)

great service (4)

incredibly helpf ... (3)

fantastic experi ... (3)

accommodating (3)

Cons

bad experience (1)

waste of time (1)

upset (1)

Wempe Jewelers – Exquisite Timepieces & Jewelry Reviews: 99. Average Rating: 4.7

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Reviews (1) Google Reviews (98)

Carol B

on Trustanalytica

WHEN ONLY THE BEST WILL DO... I recently had the pleasure of shopping at Wempe NYC, a jewelry establishment widely recognized for its unparalleled collection of the finest timepieces in the world. The watches were, of course, exceptional but there are more reasons that prompted me to write this review. From the moment I entered the Fifth Avenue store, I was greeted by a warm and knowledgeable staff. The atmosphere defined sophistication. I was immediately drawn to Wempe's vast array of elite watches. However, my visit took an unexpected turn when I took notice of several displays showcasing exquisite jewelry. I began speaking with Melanie Epstein, VP/Director of Sales, and mentioned my interest in creating a custom diamond necklace. Melanie patiently listened to my ideas and preferences, making it clear she was ready to help me realize my dream. Her attention to detail and expert advice made me feel as if a masterpiece was being created just for me. When the piece was ready a few weeks later, the necklace was beyond stunning, exceeding my expectations. I have not taken it off. In a world where true craftsmanship is a rarity, Wempe shines as an example of excellence. It's a place where dreams come true and where every piece tells a story of luxury, love, and the pursuit of perfection.