WindshieldHUB

⭐ (1/5 stars) Extremely Poor Service and Unprofessional Communication I had a terrible experience with WindshieldHub that completely wasted my entire day. Despite scheduling a 4-hour service window from 9am-1pm, the technician didn't arrive until 3pm - a full 2 hours late. The communication was absolutely unprofessional throughout the day. When I called to check on the status, I was told the technician would arrive "in an hour." That hour came and went, and he finally showed up another 1.5 hours after that promise. Every time I called for an update, the only response I received was "I'm so sorry" with no real explanation or accountability. To make matters worse, when I initially called to ask if I needed to be home, they told me YES because the technician would need the car keys. When I pushed back and asked why they would need the keys, they insisted it was "their rule" and that they needed them "to ensure it's installed properly." When the technician finally arrived, he said he just needed the car unlocked! This crucial piece of misinformation meant I wasted my entire day waiting at home when I could have simply left the car unlocked and gone about my day. The only positive was that once the technician finally arrived, he had the windshield swapped out in about 30 minutes. Other than that, look elsewhere for windshield service or expect your day to be ruined! What should have been a simple windshield service turned into an all-day ordeal due to their poor scheduling, lack of communication, and outright misinformation. Save yourself the frustration and find a more reliable service provider.