Professional techniciansQuick repairsCourteous serviceKnowledgeable staffTimely serviceFair pricingFriendly staffThorough assessmentClean work areaEffective communication
About this business
About AP Plumbing
AP Plumbing is a family company that was established in 1986. We deliver expert remodeling and plumbing services to Rochester and its neighboring towns. Our technicians' bright orange trucks are always ready to fix your problem. We are Rochester's most dependable plumber. Our company was awarded the D&C Rochester's Choice Award for plumbing in 2017. We are slowly raising the bar in the plumbing industry, one customer at a time. We do everything we can to make your experience with us exceptional, regardless of the situation. We strive to deliver exceptional service from the time you contact our office to when our plumbers leave your house. AP Plumbing offers a 90-day warranty on repairs and a 1-year warranty on new installations. You can rest easy knowing that we've got your back.
Reviews Summary
AP Plumbing's reviews indicate outstanding customer experiences. Of those surveyed, only a few commented on the same issue, mainly the company's staff's professionalism and how friendly and efficient their responses were. For example, many customers claimed that the firm provided prompt and efficient services and that their staff were very kind and helpful. Cody was particularly skilled and explained the work. He was respected by clients for his professionalism. Thus, Cody and other staff showed that the business values customer satisfaction. Then, customers like the technician's work, including the time he spent making sure the job was done well. They attributed the good service to team members' friendliness and professionalism. One client even paid his bill in gift cards and appreciated that the technician applied them to the balance, lowering the total cost. The company also schedules appointments quickly and completes work in a timely fashion to keep its promises to customers. This in-depth analysis does not indicate general findings. But many customers praised Cody and Danny's work.
Frequently asked questions
7 questions
Does AP Plumbing handle emergency plumbing services in Rochester, and how do customers feel about their response time?
Yes, they offer emergency plumbing services including after-hours and weekend service calls. Reviewers frequently praise their prompt response, with many noting same-day service and technicians arriving on time, which enhances customer satisfaction.
What do AP Plumbing clients say about the quality of their work?
Clients consistently highlight the professionalism and thoroughness of the technicians, with many mentioning specific staff like Cody, Matt, and Ricky for their expertise and friendly service. Cleanliness and quick resolutions are also frequently praised.
Can I get a warranty on plumbing services from AP Plumbing?
Yes, AP Plumbing provides a 90-day warranty for repairs and a 1-year warranty for new installations, ensuring peace of mind for their customers.
What services does AP Plumbing offer in Rochester?
They provide a range of services including drain cleaning, toilet installation, faucet installation & repair, leak detection & repair, water heater services, emergency plumbing services, pipe replacement, and plumbing maintenance.
How long has AP Plumbing been in business?
AP Plumbing is a family-owned business that has been serving the Rochester area since 1986, showcasing their extensive experience in the plumbing industry.
Does AP Plumbing offer toilet installation services?
Yes, they provide toilet installation services, including standard toilet installation, high-efficiency toilet installation, and toilet replacement, catering to various customer needs.