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  1. US
  2. NY
  3. Rochester
Mike's Auto Sales

Mike's Auto Sales

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340 Lake Ave, Rochester, NY 14608, USA Get Directions

4.4

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ABOUT   Services Excellence Summary

At Mike's Auto Sales, we sell cars. Our team of professionals is on hand to make your car-buying experience simple, fast, and friendly. We have helped hundreds of people in the local community get into dependable, high-quality used vehicles that will last for years to come. We can do the same for you. Our centrally located facility serves all budgets and types of customers with well-maintained, like-new vehicles. We offer cars, pickups, and SUVs in all makes and models. We also have a complete selection of vehicles for families, including used cars, vans, and SUVs. We have a great selection of new vehicles, combining the best of the automotive market with used vehicles that look like they just rolled off the showroom floor. Our vehicles come with full warranties and guaranteed condition, ensuring that they are safe and reliable for many years to come. Our used vehicles also come with complete service records and warranties, giving our customers peace of mind. Our sales professionals are ready and willing to assist you with all of your questions about our cars and the features available in various models. You will also receive a free vehicle history report and service record to give you extra peace of mind.

 

SUMMARY   Reviews Summary

Mike's Auto Repair garners positive reviews and praiseworthy comments from clients. These reviews validate the stellar reputation Mike has built over the years. The customers hold him in high regard. Word of mouth from satisfied clients refers many people to him. This underlines the nature and consistency of his service. High grade of Mike's service enthusiastic referrals frequent repeat work from the same person. He is exceptional. The customers trust him. Mike is good at what he does, the reviews convey that. Customers confirm his expertise. Patience with mechanical issues and solutions are some of his qualifications. The feedback shows that he assesses and retrieves vehicles while being reasonable. Mike is very honest and transparent about what needs repair as opposed to replacement whenever he inspects any car. Customers know the real issues and makes decisions about the solutions available. He does not overcharge. Most of the unsolicited reviews demonstrate this. Instead, his repair prices are relatively affordable. Unlike other auto repair shops, his prices are upfront. There is no hidden fee. And despite those reasonable fees, his repairs are usually timely. This is another piece of casual confirmation from happy people. Customers also feel happy. Mike thanks the customers. He knows that he wouldn't be in business without the reviews and referrals of his amazing clients. That is why he appreciates the thumbs-up and five-star ratings from satisfied clients. However, a few customers will be disappointed by a competent set. This is the nature of any job. Mike has a few poor reviews because of this. Sadly, some clients are dissatisfied even with the best mechanics. But while the negative reviews are there, they are significantly lower. The negative and the positive share the same commonality; quality, time and cost. Over time, top-rated companies and shops get a few negative reviews, especially if they are sticklers for quality. This is the concept of quality and customer satisfaction. With this auto repair shop. This is how consumers respond to Mike's Auto Repair. It is indeed an exceptional auto shop.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (9)
great service (6)
very professiona ... (2)
recommended (2)
absolutely the b ... (2)
great people (2)
great prices (2)
great place (2)
easy to deal wit ... (2)
always honest (2)
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Cons
disrespectful (1)
not reliable (1)
worst experience ... (1)
pricey (1)
rude (1)
stay away (1)
not friendly (1)
Mike's Auto Sales Reviews: 68. Average Rating: 4.4
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