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  2. NY
  3. Rochester
Rochester Auto Loft
Rochester Auto Loft
Rochester Auto Loft
Rochester Auto Loft

Rochester Auto Loft

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Open  10:00 AM-6:00 PM now
1276 Lyell Ave, Rochester, NY 14606, USA Get Directions
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ABOUT   Services Excellence Summary

We have a mission: to help you have the best purchasing experience possible and are all about high-quality, well-maintained used vehicles. Whether we're picking up lease return cars or acquiring trade-ins for new car purchases, we will have the perfect car at a great price from our vast dealer network. This allows us to obtain the best vehicles and the most excellent price for you. We are dedicated to recommending the best solutions to meet your needs and satisfaction based on our rigorous standards. With all of our vehicle lending options, we can finance your ideal car. If you require assistance or want to test drive a car, please do not hesitate to contact us as we are here to help.

 

SUMMARY   Reviews Summary

Customers appear to be overwhelmingly pleased with their experiences at the dealership, most of them commending the "top-notch and no nonsense" service they received and customer-friendly employees. Many customers appreciated their ability to get their cars quickly and the knowledgeable and emotional care for the customers. Most importantly, customers are anxious for the type of car they want and in the condition they want. Automotive Loft represented by Tina welcomes people of all credit types and budgets to purchase their vehicle. In some cases, customers who have a bad experience with dealers understand how difficult it is to make a choice. Customers testified to their service excellence and praise Tao's contribution in this management. Customers are saying thank you, the employees are marvelous and offer variety to customers. It is a fair kind of service with timely delivery, affordable and great choice of cars. Customers get customers and as such they would recommend friends to go there since they meet customer expectations. Customers return happily to buy the vehicle for a second and third time. They were down to earth business employees but passionate. The notable analysis is about how caring employee Tina is. The customers are exceptionally satisfied in this dealership, and still recommend it. There are just a few reviews from customers who say that they were overcharged, and their cars were overpriced, and they did not show transparency. Their experience can help customers, but most customers are happy and satisfied and always promise to return. Every customer's background and capacity are always considered in this company. The dealership is dependable and customer-friendly. Customers keep coming back and always witness customer growth and experience, which makes them to rate this dealership the best in the country.

 

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Pros & Cons

PROS
recommend (2)
good prices (2)
very friendly (1)
very clean (1)
great job (1)
great prices (1)
good quality (1)
great service (1)
good people (1)
very kind (1)
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Cons
horrible (6)
unprofessional (4)
frustrating (2)
not recommend (2)
would not recomm ... (2)
horrible custome ... (2)
very expensive (1)
worst experience ... (1)
disappointed (1)
disappointing (1)
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Rochester Auto Loft Reviews: 76. Average Rating: 3.2

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