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Masello's Auto Service

Name: Masello's Auto Service
Address: Syracuse, US
Telephone: +13154712223
Rating: 4.81

100 reviews

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+13154712223

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1201 Burnet Ave, Syracuse, NY 13203, USA Get Directions

car repair Top Car Repair Body Shops in United States Top Car Repair Body Shops in New York

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ABOUT Services Excellence Summary

Masello's Auto Service is an auto shop located in Syracuse, NY. Our company is situated in central New York and provides maintenance and repair services for those living in the vicinity. We offer a wide range of services and can handle any situation. Whether your car needs an oil change or computerized diagnosis, we have the resources to get it done. We strive to improve your car's efficiency while providing the same friendly, personalized care you would come to expect from your local auto shop. Our professional technicians have years of experience and can assist you in keeping your car in top condition.

SUMMARY Reviews Summary

Tony values transparency and integrity, treating his customers the same way he would want to be treated. The overall reviews show that the customers value the professionalism and friendliness at Masellos. New clients, especially women, commend the service they receive, which often leads to them referring others. Word of mouth advertising from satisfied customers on databases can bring in new customers this type of advertisement is more beneficial. I drew mostly on the customer's first interview. Only one previous customer discussed the final billing amount and service received during the entire process. This transparency resulted in another satisfied customer. The quality of the repair is another factor that draws customers to the shop. Many users were amazed by how simple and efficient the repairs were. Joe consults with clients and advises them on how to handle vehicle issues. The Syracuse service center has been serving customers for a long time, and it continues to do so. Please take care. Thank you.