Professional staffExcellent repairsReasonable pricesFriendly serviceTrustworthy mechanicsCustomer careQuick serviceHonest pricingGood diagnosticsTransparent communication
About this business
Hank Zaborowski and Mary Zaborowski are both retiring from Hank's Auto Service, and I want to thank them for their long and distinguished career. Together, they have been paramount figures within the Tipp Hill community since 1959. I am eagerly awaiting this remarkable opportunity to purchase their business, now known as Syracuse Auto Works, Inc. They have been a dynamic duo, and I am pleased to be able to continue their legacy.
Reviews Summary
According to the numerous reviews, Syracuse Auto Works is highly recommended, priding themselves in customer service, transparency, professionalism, quick-turn work, and honest and high-quality service. Tim and the team are praised for going above and beyond on many occasions, superb work, and excellent pricing. Several customers say they will not take their vehicle elsewhere due to such positive experiences. The shop fosters such trust and confidence that even former customers' children continue to rely on them. The shop's family-like atmosphere is especially noted, with many customers expressing a sense of security and connection. Dressing the reviews up slightly, one reviewer praised the shop for its transparent communication, saying, “Tim was very responsive and transparent with us throughout the process.” Overall, customers appreciate the extra effort and personal touch Syracuse Auto Works provides and are appreciative of the shop's dedication and consistency.
Frequently asked questions
7 questions
What do Syracuse Auto Works clients say about the work?
Clients frequently highlight the team's honesty, professionalism, and quality repairs. Many reviews commend Tim and the staff for their transparency, quick service, and ability to solve issues without unnecessary costs, creating a trusted environment for customers.
Does Syracuse Auto Works handle brake repairs, and what do customers say about their service?
Yes, they offer brake services including brake inspection, repair, and pad replacement. Customers appreciate the team's dedication and expertise, often noting their excellent diagnostic skills and the quality of the repairs done.
Can I get a wheel alignment at Syracuse Auto Works, and how do customers feel about their service?
Yes, they provide wheel alignment services. Reviewers often express satisfaction with the team's responsiveness and the quality of work, emphasizing their ability to resolve issues efficiently.
How does Syracuse Auto Works approach vehicle diagnostics?
They offer comprehensive vehicle diagnostics, including computer diagnostics and visual inspections. Customers have praised their thorough evaluations and the clarity with which the team explains necessary repairs.
What types of engine services does Syracuse Auto Works provide?
They offer various engine services, including oil changes, engine tune-ups, and timing belt replacements. Clients appreciate their professionalism and the quality of work performed on their vehicles.
Does Syracuse Auto Works provide suspension services, and what do customers think?
Yes, they provide suspension services such as strut and shock absorber replacements. Customers have noted the team's expertise and the quality of repairs, often expressing trust in the work done.