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Review Keywords Analysis

  1. US
  2. OH
  3. Cincinnati
Burton’s Collision & Auto Repair

Burton’s Collision & Auto Repair

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4384 E Galbraith Rd, Cincinnati, OH 45236, USA Get Directions
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4.5
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ABOUT   Services Excellence Summary

Tips since 1978, Burton's Collision & Auto Repair in Cincinnati has been providing five-star automotive repair to the Cincinnati area. We offer honest and reliable auto repair services at an affordable price for your car, truck, or SUV. You are appreciated! We make every effort to complete all maintenance and auto repair within minutes to hours of your arrival. Most repairs can be done the same day. We can complete most repairs for your vehicle. Our mechanics will get you back on your way quickly. Our location is also close to Cincinnati, OH. We believe in clear communication, so we will provide an estimate before any work is done on your car or truck. This will be kept throughout the auto repair. We also offer tips on how to reduce auto repair expenses or get the most out of our services. What are your car objectives? We can assist you in achieving them. All our work is backed by a bank-safe guarantee.

 

SUMMARY   Reviews Summary

Overview: Burton's auto shop received an extensive and outstanding number of reviews. The positive aspect of the reviews included the words "trust", "superior", "professional", and "knowledgeable". The attendants were recommended in the reviews and most often named. Many of the reviews highlighted the detailed explanations given by the auto shops to their customers. Their excellence in service was also noted. This review sample puts a lot of emphasis on the assistance during a stressful period. The reviewers made special note of how Burton's saved them during an emergency or after facing a hard time. The customers in the reviews declared that Burton had outstanding communication and customer service. Many customers appreciated the cleanliness of their cars as they exited the auto shop. In many of the comments, the customers recommended Burton for other car services and other people. Most of the reviews showed their unquestionable trust that would take their cars to Burton's for future services.

 

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Pros & Cons

PROS
recommend (30)
highly recommend ... (17)
great work (6)
recommended (5)
great job (4)
great service (4)
on time (3)
amazing job (3)
quality work (3)
very friendly (3)
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Cons
rude (4)
delayed (1)
disappointing (1)
poor customer se ... (1)
bad experience (1)
waste your time (1)
dishonest (1)
angry (1)
too busy (1)
angry (1)
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Burton’s Collision & Auto Repair Reviews: 181. Average Rating: 4.5

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