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  1. US
  2. OH
  3. Cincinnati
Mike Albert Rental

Mike Albert Rental

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268 W Mitchell Ave Suite 100, Cincinnati, OH 45232, USA Get Directions
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ABOUT   Services Excellence Summary

In 1928, Mike Albert founded a used car dealer in Cincinnati, Ohio. Mike Albert Autos was founded as cars rolled off the assembly line during the early days of automobile manufacturing. By 1955, Mike Albert Autos had become the market leader in Cincinnati for used cars. Nearly three decades later, the rapidly expanding Cincinnati dealership began leasing fleets. The leasing industry grew with the demand for short-term leases, and that is how Mike Albert Short-Term Leasing started. Mike Albert Rent was born. While our focus remains on month-to-month leasing, we have expanded to include daily, weekly, service, and replacement body shop leases. Mike Albert's future is rooted in its rich heritage. Mike Albert Sales & Service, a pre-owned car dealership and service center, is still open. The fleet management company Mike Albert Fleet Solutions is also still active. Three corporations employ over 200 people and operate with the ethical and transparent business practices of a family-owned company. Bob Betagole, Mr. Albert's nephew, inherited control of his uncle's beloved business when he retired. Bob Betagole proudly carried on the family legacy, expanding the company and hiring his children to eventually take over. The Betagole Family has run and grown these businesses for six decades, becoming respected industry leaders.

 

SUMMARY   Reviews Summary

The reviews are overwhelmingly positive as a reflection of the service and experiences of the customers plus how happy they were with the assistance and how practical the rental service as well. They give a proper assessment of the commitment of the rental agents in making sure customers have enjoyed the services and car they have offered. Most customers have appreciated the affordability and quality of the rental cars which added to a good experience. Customers have recognized the contribution of individual rental agents like Jacob for his outstanding work that have added to improving the rental company's image. Customers have also appreciated the options for extension of use of the rented vehicle and the refundable deposit plus, the quick processing of the deposit. One customer has only mentioned the communication gap during certain hours. Though that still qualifies for a good review about the rental service.

 

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Pros & Cons

PROS
recommend (4)
highly recommend ... (3)
best experience (2)
very helpful (1)
quick and friend ... (1)
will be back (1)
affordable (1)
very professiona ... (1)
prices are very ... (1)
great service (1)
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Cons
disappointed (3)
horrible (2)
poor customer se ... (1)
bad customer ser ... (1)
so disappointed (1)
dirty (1)
dissatisfied (1)
very disappointi ... (1)
disappointing (1)
rude (1)
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Mike Albert Rental Reviews: 77. Average Rating: 3.9

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